Image problems

Problem

Cause

Solution

 

 

 

Images are missing or faded.

The print-cartridge might be defective or

Replace the print cartridge. See Print

empty.

cartridge on page 131.

 

 

The original might be of poor quality.

If your original is too light or damaged, the

 

copy might not be able to compensate, even

 

if you adjust the contrast. If possible, find an

 

original document in better condition.

The contrast settings might be set

Use the control-panel Lighter/Darker button

incorrectly.

to change the contrast setting.

 

 

The original might have a colored

Colored backgrounds might cause images in

background.

the foreground to blend into the background,

 

or the background might appear in a

 

different shade. If possible, use an original

 

document without a colored background.

Vertical white or faded stripes appear on the copy.

The media might not meet

Use media that meets HP specifications.

HP specifications.

See Paper and print media on page 35.

 

 

The print-cartridge might be defective.

Replace the print cartridge. See Print

 

cartridge on page 131.

Unwanted lines appear on the copy.

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

The ADF scanning strip might be dirty.

Clean the ADF scanning strip. See Clean the

 

scanner glass strip and platen on page 72.

 

 

The photosensitive drum inside the print

Install a new HP print cartridge. See Print

cartridge might have been scratched.

cartridge on page 131.

Black dots or streaks appear on

Ink, glue, correction fluid, or an unwanted

Clean the product. See Clean the product

the copy.

substance might be on the automatic

on page 132.

 

document feeder (ADF).

 

 

 

 

 

The power to the product might have

Reprint the job.

 

fluctuated.

 

 

 

 

Copies are too light or dark.

The printer driver or product software

Verify that the quality settings are correct.

 

settings may be incorrect.

See the product software Help for more

 

 

 

 

information about changing the settings.

Text is unclear.

The printer driver or product software

 

settings may be incorrect.

Verify that the quality settings are correct.

Verify that the EconoMode setting is off.

See the product software Help for more information about changing the settings.

156 Chapter 12 Problem solve

ENWW

Page 166
Image 166
HP M1300 manual Image problems, Scanner glass strip and platen on