HP 14XL352, 14XL250, 14XL355, 14XL246 Problem Solving Memory Problems Probable Cause Solution

Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Solving Memory Problems

Some causes and solutions for common memory problems are listed in the table below.

Problem

Solving Memory Problems

Probable Cause Solution

Memory count during Power-On Self-Test (POST) is incorrect.

“Out of Memory” message is displayed on the screen, or insufficient memory error occurs during operation.

Optional memory expansion card is installed incorrectly, is incompatible with the Notebook, or is defective.

System ran out of memory for the application.

Too many TSR (terminate- and-stay-resident) applications are running.

Ensure that the optional memory expansion card is installed correctly.

Check the application documentation for memory requirements.

Install additional memory.

Remove from memory any TSR applications you do not need.

30 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES