Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Solving Hardware Installation Problems

Some causes and solutions for common hardware installation problems are listed in following table.

Solving Hardware Installation Problems

Problem

A new device is not recognized as part of the Notebook system.

Probable Cause

Cable(s) of the new external device are loose or power cables are unplugged.

Power switch of new external device is not turned on.

Device is not seated properly.

Solution

Ensure that all cables are properly and securely connected.

Turn off the Notebook, turn on the external device, then turn on the Notebook to integrate the device with the Notebook system.

Turn off the Notebook and reinsert the device.

28 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

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HP 14XL246, 14XL352, 14XL250, 14XL355, 14XL242 manual Solving Hardware Installation Problems