Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Solving Diskette Drive Problems

Some causes and solutions for common diskette drive problems are listed in the table below:

Solving Diskette Drive Problems

Problem

Diskette drive cannot write to a diskette.

Cannot boot from diskette.

Probable Cause

Diskette is write-protected.

Notebook is writing to the wrong drive.

Not enough space is left on the diskette.

Drive error has occurred.

Diskette is not formatted.

Bootable diskette is not in drive A.

Diskette boot has incorrect setting in Computer Setup.

Solution

Disable the diskette’s write- protect feature or use a diskette that is not write-protected.

Check the drive letter in the path statement.

Use another diskette.

Run Computer Checkup from the Compaq Diagnostics diskette.

Format the diskette. At the system prompt, enter

FORMAT A:

Put the bootable diskette in drive A.

Run Computer Setup and set diskette as first to boot.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

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HP 14XL246, 14XL352, 14XL250, 14XL355, 14XL242 manual Solving Diskette Drive Problems