HP 14XL352, 14XL250, 14XL355, 14XL246, 14XL242 manual XX000YZZ 201-Memory Error Probable Cause

Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

XX000YZZ 201—Memory Error

Probable Cause

Keyboard failure.

Recommended Action

1.Ensure that no keys are pressed during POST.

2.Reconnect the keyboard with the Notebook off.

3.Replace the keyboard.

304—Keyboard or System Unit Error

Probable Cause

Keyboard or system board error.

Recommended Action

1.Replace the keyboard.

2.Replace the TouchPad or mouse.

3.Replace the system board.

601—Diskette Controller Error

Probable Cause

Mismatch in drive type or failure in the diskette controller.

Recommended Action

1.Run Computer Checkup (TEST).

2.Check or replace cables.

3.Replace the system board.

	605—Diskette Drive Error
Probable Cause		Recommended Action
Mismatch in drive type.		Run Computer Setup.

1780—Primary Hard Drive 0 Failure

Probable Cause

Disk 0 failed to respond.

Hard drive format error.

Recommended Action

1.Run Computer Checkup (TEST).

2.Replace the hard drive.

1.Run Computer Checkup (TEST).

2.Replace the hard drive.

1782—Hard Drive Controller

Probable Cause

Hard drive controller failure.

Recommended Action

1.Run Computer Setup.

2.Replace the hard drive.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES TROUBLESHOOTING 5