Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Troubleshooting without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information for the topics in the list below:

Audio (pg 19)

Memory Problems (pg 30)

Battery (pg 19)

PC Card (pg 31)

DVD or CD drive (pg 22)

Power (pg 32)

Diskette drive (pg 23)

Printer (pg 33)

Display (pg 24)

TouchPad (pg 34)

Hard drive (pg 27)

Keyboard/Numeric keypad

Hardware Installation (pg 28)

(pg 29)

 

Since symptoms of different problems can appear to be similar, carefully match the symptoms of the Notebook malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.

ÅWARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

TROUBLESHOOTING 17

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HP 14XL355, 14XL352, 14XL250, 14XL246, 14XL242 manual Troubleshooting without Diagnostics