Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Solving Keyboard and Numeric Keypad Problems

Some causes and solutions for common keyboard and numeric keypad problems are listed in the following table.

Solving Keyboard/Numeric Keypad Problems

Problem

Embedded numeric keypad on Notebook keyboard is disabled.

Embedded numeric keypad is disabled and Num Lock function is on.

Probable Cause

Num Lock function is not enabled.

External numeric keypad is connected to the Notebook.

Solution

Press the Shift + NumLk keys to enable the Num Lock function and embedded numeric keypad. The

Num Lock icon on the status panel turns on.

Disconnect the external numeric keypad from the Notebook.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

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HP 14XL242, 14XL352, 14XL250, 14XL355 Solving Keyboard and Numeric Keypad Problems, Solving Keyboard/Numeric Keypad Problems