Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Audio, DVD or CD, and TouchPad/Pointing Device Test Error Codes

Audio Test Error Codes

Error Code

3206-xx

Description

Audio System Internal Error.

Recommended Action

Replace the system board and retest.

TouchPad/Pointing Device Interface Test Error Codes

Error Code

8601-xx

8602-xx

Description

Mouse test failed. Interface test failed.

Recommended Action

1.Replace the TouchPad and retest.

2.Replace the system board and retest.

DVD or CD Drive Test Error Codes

Error Code

3301-xx

3305-xx

6600-xx

6605-xx

6608-xx

6623-xx

Description

DVD or CD drive read test failed. DVD or CD drive seek test failed. ID test failed.

Read test failed. Controller test failed. Random read test failed.

Recommended Action

1.Replace the DVD or CD and retest.

2.Verify that the speakers are connected.

3.Verify that drivers are loaded and properly installed.

4.Replace the DVD or CD drive and retest.

5.Replace the system board and retest.

16 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

Page 56
Image 56
HP 14XL250, 14XL352, 14XL355, 14XL246 TouchPad/Pointing Device Interface Test Error Codes, DVD or CD Drive Test Error Codes