Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Solving Display Problems (Continued)

Problem

Probable Cause

Solution

 

 

 

The display panel has a

Improper display cable

Reseat the display cable to the

continuous pattern

connections

system board and the display

across it (for example,

 

assembly until the problem is

“jailbars” pattern), has

 

solved.

a single color on it, or

 

 

has garbled graphics

 

 

across the entire panel.

 

 

This failure occurs

 

 

across the entire panel,

 

 

not just in one section.

 

 

 

 

 

 

Defective display cable

Replace the display assembly.

 

 

 

 

Defective inverter board

Replace the display assembly.

 

 

 

 

Defective system board

Replace the system board.

 

 

 

A single line, small

Defective display panel

Replace the display assembly.

group of lines, or block

 

 

appears on the display

 

 

panel. This failure

 

 

occurs in only one

 

 

section of the display

 

 

panel.

 

 

Note: To perform a “self-test” on an external VGA color or monochrome monitor,

verify the following: The screen should appear white. On the left and right sides of the screen, a narrow black border may also be present. If the display screen indicates either of these patterns, the monitor is working properly.

26 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

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HP 14XL250, 14XL352, 14XL355, 14XL246, 14XL242 manual Solving Display Problems Probable Cause Solution