HP 14XL250, 14XL352, 14XL355, 14XL246, 14XL242 manual Solving PC Card Problems

Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Solving PC Card Problems

The following table lists some causes and solutions for common PC Card problems.

Problem

When the Notebook is turned on and a PC card is inserted, the Notebook does not beep.

PC card modem, fax, or network card does not work.

PC card modem or fax card does not work.

Solving PC Card Problems

Probable Cause

Card is not inserted properly.

PC card beeps are disabled.

Speaker is turned off or volume is turned down.

PC card drivers are not installed.

Card or card driver is not supported.

Card is not fully inserted into the slot or is not inserted properly.

Telephone cord is not plugged in all the way.

Necessary drivers are not installed (turned on).

You are trying to access the card using the wrong COM port.

The card conflicts with a serial device.

The card is not supported.

Solution

Ensure that the card is inserted in the correct orientation.

Double-click the PC card icon in the Control Panel, then click the Global Settings tab, enabling the PC Card sound effects.

Press volume buttons to turn the speaker on, then increase the volume.

Double-click the Add New Hardware icon in the Control Panel for installation instructions. If the PC card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode.

Contact Compaq’s authorized service provider for a list of PC cards tested successfully in Compaq PC card platforms.

Ensure that the card is inserted in the correct orientation.

Check and secure telephone connection.

Install drivers.

See Specifications to verify COM port.

See Specifications to verify address.

Use supported cards only.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES TROUBLESHOOTING 31