HP 14XL242, 14XL352 Power-On Self-Test Post, Power-On Self-Test Messages 102-System Board Failure

Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Power-On Self-Test (POST)

To run POST, complete the following action:

Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears, press ESC to clear the logo and display the POST messages as they occur.

If the Notebook does not beep, POST has successfully completed its test and detected no errors. POST then re-boots from the hard drive, or from a bootable diskette if one is installed in the diskette drive.

However, if POST detects errors, these errors are indicated by either displayed or audible messages or both. Listed below are probable causes of and recommended actions to resolve the problems of each POST error codes.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

Note: If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables (pg 10).

Power-On Self-Test Messages 102—System Board Failure

Probable Cause

DMA, timers, etc.

Recommended Action

Replace the system board.

162—System Options Not Set

Probable Cause	Recommended Action
Incorrect configuration.	Run Computer Setup.
CMOS reflects an invalid	Run Computer Setup.
configuration setting.
RAM failure.	1.	Replace the memory modules.
	2.	Replace the system board.
XX000YZZ RAM failure.	Replace the system board.

4 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES