Jetdirect, Problem solving 175 | HP 9000Lmfp manual

7 Problem solving

175

Jetdirect page

The Jetdirect page contains the following information:

1

2

3

1HP Jetdirect Configuration indicates the product status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date.

2Network Status indicates the total packets received, unicast packets received, bad packets received, framing errors received, total packets transmitted, unsendable packets, transmit collisions, and transmit late collisions.

3Protocol Information indicates the status for TCP/IP, IPX/SPX, Novell/NetWare, AppleTalk, and DLC/LLC.

Checking the product configuration

Image 175

HP 9000Lmfp manual Jetdirect, Problem solving 175

Contents

Hp LaserJet 9000mfp hp LaserJet 9000Lmfp Trademark Credits Copyright and License Contents Walk-up copying Digital sendingPrinting Page Problem solving Product maintenance Product memory and expansion Specifications Control panel menus Administration tasks Printer commandsRegulatory information Basics Basics Print cartridge Features and benefits of the productFeatures and benefits of the product Copying and sending Input Paper-handling optionsOutput Firmware updates Environmental featuresConnectivity Windows users HP EIO hard diskMacintosh users Macintosh software System Administrator ClientHelpful software for increased flexibility Windows software Basics PCL 5e DriversDrivers included with the product Choose the right driver for your needs Additional drivers Driver help Properties To gain access to the Windows driverDocument Defaults or Properties Software for Windows Fonts Software for Macintosh computersApple LaserWriter driver, version 8.6 or later HP LaserJet Utility Macintosh Print this topic Help systemHelp system Control panel OverviewOverview Control panel layout Control panel layout Features/Keys Function Control panel features Status bar Control panel navigationControl panel navigation OK button Cancel button Reduce/Enlarge button Control panel default touch screenOriginal Send Options To describe an original Image modificationCopy Send Options Light Indication Interpreting control panel lightsInterpreting control panel lights Digital sending Digital sending Introduction to digital sending Digital-sending basicsDigital-sending basics Touch Send Options Sending documents Sending a document to multiple recipients Changing the settingsScan Preferences Select Black and White or Color Using the auto-complete function Using the address book Using the address bookCreating a recipient list More information More information Walk-up copying Walk-up copying Basic copying instructions Copying using the default settings one-touch copyingTo make copies using the default settings Basic copying instructions Copying using user-defined settings Ordering Š Pages per sheet Select 1, 2, 4, or BookletŠ Borders Select Border or No Border Touch Describe Original Copying using the scanner glassCopying using the ADF Copying books Creating a stored job Touch Copy Settings Selecting the output bin Selecting the output bin To select an output location from the control panel Selecting an output locationTouch Advanced Enhance the document Adjust the contrastAltering the image Reduce or enlarge Density Sharpness Printing Printing Type of media Tray Duplexed Orient media like this Orienting mediaOrienting media Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Printing Type of media Tray Duplexed Orient media like this Basic printing instructions Basic printing instructionsTo print Š Custom Printing Printing envelopes Printing envelopes To load envelopes in Tray To change the fuser levers To print envelopes from a program Printing special paper Printing special paperPrinting labels Failure to follow these instructions can damage the product Printing transparencies Printing full-bleed paper Product collation Using features in the driverSaving product setup information New driver features To print a different first Different firstDifferent first Blank back Blank backPrinting multiple pages on one sheet of paper Printing left-to-right Customizing Tray 1 operation Printing from Tray 1 when the loaded paper is requestedCustomizing Tray 1 operation Manually feeding paper from Tray Benefits of printing by type and size of paper Printing by type and size of paperPrinting by type and size of paper To print by type and size of paper For Windows Job retention featuresTo gain access to the job storage features Job retention features To release private jobs Printing a private jobReleasing private jobs To create private jobs To delete private jobs Deleting a private job To print a stored job Storing a print jobPrinting a stored job To create stored jobs To delete a stored job Deleting a stored job To create QuickCopy jobs Creating a QuickCopying jobCreating a QuickCopying job To print more copies of a QuickCopy job Printing additional copies of QuickCopy jobs To delete a QuickCopy job Deleting a QuickCopy job To print a proof and hold job Proofing and holding a jobPrinting the remaining copies of a held job To create a proof and hold job To delete a proof and hold job Deleting a held job Printing with the optional HP Fast InfraRed FIR Receiver Setting up to print with WindowsPrinting with the optional HP Fast InfraRed FIR Receiver To print a job Printing a job using FIR Interrupting and resuming printing Interrupting and resuming printing Making booklets Making booklets Product maintenance Product maintenance Cleaning the ADF delivery system Cleaning the productCleaning the product Product maintenance To clean the top ADF glass strip To clean the ADF rollers Product maintenance Do not pour or spray liquids directly onto the scanner glass Cleaning the scanner glass Print cartridge storage Print cartridge authenticationManaging the print cartridge Non-HP print cartridge Using product software Using the product control panelChecking the toner level Print cartridge conditions Print cartridge conditionsPrint cartridge is low Print cartridge is out Shaking the print cartridge Using the product cleaning Problem solving Problem solving Clearing jams Clearing jams Bin Jam locations To clear jams in Tray Clearing jams from the input tray areas To clear jams inside the right door To clear jams in Trays 2 Problem solving 100 To clear jams in the duplex printing accessory Clearing jams from the duplex printing accessory duplexerProblem solving 101 Problem solving 102 103 Clearing jams Only the stacker has the wire on BinClearing jams from the output areas To clear jams in the stacker or stapler/stacker 104 Clearing jams To clear jams in the multifunction finisher Problem solving 105 106 Clearing jams 107 Clearing jams To clear jams in the left door fuser area Problem solving 108 109 Clearing jams To clear a staple jam from the stapler/stacker 110 Clearing jams Problem solving 111 To clear a staple jam from the multifunction finisher Problem solving 112 113 Clearing jams 114 Clearing jams Problem solving 115 Situation Solution Problem solving 116Solving repeated paper jams If a message persists Using the product help systemProblem solving 117 Understanding product messages Resolving control panel messages Problem solving 118Message Explanation or recommended action Problem solving 119 Problem solving 120 Problem solving 121 Problem solving 122 Type Size Problem solving 123 Expansion on Problem solving 124 Problem solving 125 Problem solving 126 Problem solving 127 Problem solving 128 Problem solving 129 Problem solving 130 Problem solving 131 Problem solving 132 Touch Continue Problem solving 133 Problem solving 134 Problem solving 135 Problem solving 136 Problem solving 137 Image defect table Correcting output quality problemsProblem solving 138 Correcting output quality problems Problem solving 139 Dropouts Problem solving 140Light print or fade Specks Loose toner Problem solving 141Gray background Toner smear Skew Problem solving 142Repeating defects Misformed characters Curl or wave Problem solving 143Wrinkles or creases Preventing wrinkles on envelopes Problem solving 144To prevent wrinkles on envelopes Troubleshooting checklist Detecting product problemsProblem solving 145 Problem solving 146 Determining product problemsSituation/MessageSolution Problem solving 147 Situation/Message Solution Problem solving 148 Problem solving 149 Software, computer, and product interface problems Select an alternate PPD See Selecting an alternate PPD on Problem solving 150 Problem solving 151 Problem solving 152 Problem solving 153 Macintosh computers on Problem solving 154 Properly See Configuration page on Problem solving 155 Problem solving 156 Problem solving 157 Flexibility on Problem solving 158 Configuration page on Problem solving 159 Problem solving 160 Problem solving 161 Problem solving 162 Problem solving 163 Cabling configurations Renaming the product Problem solving 164Selecting an alternate PPD To select an alternate PPD Communicating with an optional HP Jetdirect print server Problem solving 165HP Jetdirect 610N 10/100TX Print Server Problem solving 166 To print an information Checking the product configurationProblem solving 167 Checking the product configuration Menu map Problem solving 168 Problem solving 169 Configuration Problem solving 170 Supplies status Problem solving 171 Usage Problem solving 172 PCL or PS font list Problem solving 173 File directory Problem solving 174 Jetdirect Problem solving 175 Event log Problem solving 176 To print a paper path test Problem solving 177Printing a paper path test To print an event log Specifications 178 Specifications Specifications 179 Paper weight equivalence tableShaded areas indicate a standard weight for that grade Specifications 180 Printing supplies Part number Description or use HP MultiPurpose Paper Specifications 182HP LaserJet Paper HP Printing Paper HP Office Paper Specifications 183HP Office Recycled Paper Envelope margins Specifications 184Type of address Top margin Left margin Control panel menus 185 Control panel menus Control panel menus 186 Control panel menus 187 Retrieve job menuRetrieve job menu Information menu Information menuControl panel menus 188 Explanation Paper handling menu Paper handling menuControl panel menus 189 Values Explanation Control panel menus 190 Control panel menus 191 Configure device menuConfigure device menu Originals submenu Control panel menus 192 Control panel menus 193 Copying submenu Control panel menus 194 Control panel menus 195 Enhancement submenu Control panel menus 196 Sending submenu Control panel menus 197 Printing submenu Control panel menus 198 Control panel menus 199 Control panel menus 200 Control panel menus 201 Control panel menus 202 Print quality submenuPrinted on the back Control panel menus 203 Control panel menus 204 Control panel menus 205 System setup submenu Control panel menus 206 For more information, see Managing the print cartridge on Control panel menus 207 Control panel menus 208 Control panel menus 209 Control panel menus 210 Submenu Control panel menus 211 Parallel input submenu Control panel menus 212 EIO submenu Options Values Explanation Control panel menus 213 Or browsing the embedded Web server Control panel menus 214 Control panel menus 215 Control panel menus 216 Resets submenu Control panel menus 217 Product memory and expansion 218 Product memory and expansion Product memory and expansion 219 Determining memory requirementsDetermining memory requirements Product memory and expansion 220 Installing memorySlot label on Configuration Formatter board Description Installing memory Product memory and expansion 221 To install DIMMs Product memory and expansion 222 Product memory and expansion 223 Installing memory Checking memory installation Checking memory installationProduct memory and expansion 224 Product memory and expansion 225 Saving resources permanent resourcesSaving resources permanent resources EIO Installing EIO cards/mass storageInstalling EIO cards/mass storage Product memory and expansion 226 Printer commands 227 Printer commands PCL 5e Printer commands 228 Escape character Understanding PCL 5e printer command syntax Combining escape sequences Printer commands 230 Selecting PCL 5e fonts Printer commands 231Selecting PCL 5e fonts Job control commands Common PCL 5e printer commandsPrinter commands 232 Function Command Options # Control commands Printer commands 233 Programming hints Printer commands 234 Language selection Printer commands 235Font selection See Information menu on Printer commands 236 Regulatory information 237 Regulatory information HP LaserJet product eliminates Environmental product stewardship programProtecting the environment Regulatory information 238 Paper use Regulatory information 239Product design reduces Toner consumption Non-US returns US returns Sheet Material safety dataRegulatory information 241 Material restrictions Consumables Extended warrantyRegulatory information 242 Spare parts Administration tasks 243 Administration tasks Administration tasks 244 Embedded Web access serverEmbedded Web access server TCP/IP assignment Automatic discovery Configuring and verifying an IP addressDynamic Host Configuration Protocol Dhcp Verifying the TCP/IP configuration Administration tasks 246 HP Web JetAdminChanging an IP address Embedded Web server Administration tasks 247 Digital sending configuration applet Digital sending configuration appletLdap addressing settings Administration tasks 248 Administration tasks 249 Preferences settings Touch Configure Device Using Find Send GatewaysUsing your e-mail client Administration tasks 250 Using control panel menus Using control panel menusTo change a control panel setting Administration tasks 251 HP Disk Management Utility Administration tasks 252HP Disk Management Utility Software for networks HP Web JetAdmin softwareHP Jetdirect Printer Installer for Unix Checking the toner level using HP Web JetAdmin Administration tasks 254 Diagnostics menuDiagnostics menu 255 SymbolsNumbers Cables 256 257 258 259 260 261 HP First 262 Jams 263 264 Macintosh 265 266 267 268 269 Quality 270 Saving 271 272 273 Unix 274 275 276 277 278