7 Problem solving | 156 |
Situation | Solution |
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Job was not stapled. | Jobs sent to the stapler might not be stapled for one or more of the following reasons: |
| z |
| z The stapler is out of staples and AUTO CONTINUE is set to ON. |
| z The wrong size or type of paper was used for the job. |
| z More than 50 pages were sent to the stapler, exceeding its capacity. |
| z The stapler has bent or broken staples in the stapler head. |
| z A staple jam was recently cleared (up to two sequential jobs might not be stapled). |
| z The job was sent to a bin other than the stapler bin because the wrong size or type |
| of paper was used for the job. |
| z The interface cable to the stapler unit might be defective or not connected |
| properly. |
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Job went to a different location than was expected.
The wrong size or type of paper was used for the job. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.)
Last page did not print and the Data light is on.
zMake sure that you are using the correct driver.
zComplex print job might still be processing.
zProduct might be waiting for the end of a file that did not come with the job. Touch Continue to send it.
zMake sure the product is not paused. Make sure the control panel reads
PROCESSING JOB.
zPull out the print cartridge and check for paper. Reseat the print cartridge.
zOpen Trays 2 and 3. Make sure that the appropriate paper is loaded. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Close the trays.
Correcting output quality problems