7 Problem solving

127

Message

Explanation or recommended action

 

 

 

 

ROTATE

PAPER

Tray

xx is loaded with Letter or A4 paper in the portrait orientation, but the job that used the

IN TRAY

xx

tray did not specify booklet making.

alternates with

Tray

xx has letter (or A4) but the paper needs to be rotated.

Ready

 

 

 

 

 

 

 

 

SIZE

MISMATCH

Tray

xx is loaded with paper that is longer or shorter in the feed direction than the size

TRAY

xx=[SIZE]

configured for the tray.

 

 

 

Follow the instructions on the pop-up dialog box.

 

 

 

STAPLE

AREA SAFETY

A staple safety alert has occurred.

PROTECTION ACTIVATED

Remove any obstruction from the stacker bin ejection area.

 

 

 

 

 

 

STAPLER

LOW

The stapler device is running out of staples and needs to be refilled.

ON STAPLES

 

 

 

 

 

STAPLER

OUT OF

The stapler device is out of staples and needs to be refilled.

STAPLES

 

 

 

 

 

 

TRAY

xx CONTAINS

The product cannot sense what type of media is in the specified tray (xx).

UNKNOWN

MEDIA

 

 

 

 

 

TRAY

xx EMPTY

Load the empty tray (xx) to clear the message.

alternates with

If you do not load the specified tray, the product will continue printing from the next available

Ready

 

 

tray, and the message will continue to display.

 

 

 

 

Understanding product messages