7 Problem solving | 157 |
Situation | Solution |
|
|
LOAD TRAY x
[TYPE] [SIZE] paper size message
Load the requested paper size, or touch Continue to print on a size already loaded. The product has a job in the buffer and is waiting to print on the correct paper size.
Set the paper type in the control panel (See “Control panel menus” on page 185).
Network or shared printer | Check for network or shared printer problems by connecting your computer directly to |
problems. | the product and printing from a program you know works. If you suspect network |
| problems, check with your system administrator or consult the network documentation |
| that came with your network cards. |
|
|
Tray 4 will not work.
The power cord is not firmly plugged in to both the product and the power receptacle. Remove and reconnect the power cord.
Paper is loaded into Tray 1, and the control panel displays a load or manual feed message.
Load the correct paper in the tray. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) If the correct paper is already loaded, touch Continue.
Paper is not going to the correct output location.
zVerify that the correct output bin is selected in the driver. For more information about changing driver settings, see the online help.
zThe paper does not meet the specifications for the output bin (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000).
Paper jams and | z See “To clear jams in Trays 2 and 3” on page 99 or “To clear jams in Tray 4” on |
problems. | page 100. |
| z Ensure that paper specifications are within recommended range. (See the |
| introduce guide on the product CD, or go to www.hp.com/support/lj9000.) |
| z Make sure the paper guides are adjusted properly and are not skewed. (See the |
| introduce guide on the product CD, or go to www.hp.com/support/lj9000.) |
| z Perform preventive maintenance if requested by the product. |
Correcting output quality problems