7 Problem solving

135

Message

Explanation or recommended action

 

 

62.x

PRINTER ERROR

There is a problem with the product memory. The x value refers to the location of the problem:

0 = Internal memory

1 to 4 = DIMM slots 1, 2, 3, or 4

You might need to replace the specified DIMM.

To continue, touch Continue.

If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000).

64

PRINTER ERROR

alternates with

To continue cycle power

A scan buffer error occurred.

Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000).

66.XY.ZZ

A failure occurred with the output device.

OUTPUT DEVICE FAILURE

Check the cables. Turn the product off, and then turn the product on.

 

If this message persists, contact an HP-authorized service or support provider (see the

 

introduce guide on the product CD, or go to www.hp.com/support/lj9000).

 

 

68.x PERMANENT

An error occurred in the product nonvolatile memory (NVRAM), and one or more product

STORAGE ERROR

settings has been reset to its factory default.

alternates with

Printing can continue, but there might be some unexpected functions because an error occurred

Continue

in permanent storage.

 

 

Touching Continue should clear the message.

 

If this message persists, contact an HP-authorized service or support provider (see the

 

introduce guide on the product CD, or go to www.hp.com/support/lj9000).

Understanding product messages

Page 135
Image 135
HP 9000Lmfp manual Problem solving 135