HP 9000Lmfp manual Problem solving 125

7 Problem solving 125

Message		Explanation or recommended action
NON-HP CARTRIDGE		The product has detected that the cartridge is not a genuine HP cartridge, and the message is
DETECTED		displayed for approximately 30 seconds before the product is returned to the READY state. If you
		think you purchased an HP print cartridge, call the HP fraud hotline (1-877-219-3183, toll-free
		in North America). Any product repair required as a result of using a non-HP print cartridge is
		not covered under the product warranty.
PERFORM PRINTER		The product has passed its prescribed printed page threshold between maintenance
MAINTENANCE		procedures.
		To ensure optimum print quality, the product prompts you to perform routine maintenance every
		350,000 pages. To order a Printer Maintenance Kit, see the introduce guide on the product CD,
		or go to www.hp.com/support/lj9000.
RAM DISK	DEVICE	The RAM disk had a critical failure and can no longer be used.
FAILURE		Turn the product off, and then turn the product on to clear the message.
alternates with
Ready
RAM DISK	FILE	The requested operation could not be performed. You might have attempted an illegal operation,
OPERATION	FAILED	such as trying to download a file to a non-existent directory.

alternates with Ready

RAM DISK FILE SYSTEM IS FULL

alternates with

Ready

Delete files and then try again, or turn the product off, and then turn the product on to delete all files on the device. (Delete files using HP LaserJet Resource Manager or another software utility. See the software help for more information.)

If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration menu in the control panel (See “System setup submenu” on page 205).

Understanding product messages