7 Problem solving

118

Resolving control panel messages

Message

 

Explanation or recommended action

 

 

 

ACCESS

DENIED

The control panel function you are trying to access has been locked to prevent unauthorized

MENUS

LOCKED

access.

 

 

 

 

See your system administrator.

 

 

 

 

ADF

COVER

OPEN

Close the ADF cover. Follow the instructions on the pop-up dialog box.

 

 

 

 

ADF

PAPER

JAM

A jam has occurred in the ADF.

 

 

 

 

Follow the instructions on the pop-up dialog box.

 

 

 

 

ADF

PICK

ERROR

Make sure there are no more than 30 pages in your original.

 

 

 

 

Follow the instructions on the pop-up dialog box.

 

 

 

 

ADF

SKEW

ERROR

Make sure that the paper guides are aligned on the sides of the originals, and that all originals

 

 

 

 

are the same size.

 

 

 

 

Follow the instructions on the pop-up dialog box.

 

 

 

BAD

DUPLEXER

The duplex printing accessory is not connected properly to the product.

CONNECTION

Follow the instructions on the pop-up dialog box.

 

 

 

 

 

 

 

 

BAD

TRAY

CONNECTION

A tray is not connected properly to the product.

 

 

 

 

Follow the instructions on the pop-up dialog box.

 

 

 

<BINNAME>

FULL

The specified output bin is full.

 

 

 

 

Empty the bin to continue printing.

Understanding product messages