7 Problem solving | 169 |
Configuration page
Use the configuration page to view current product settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and product languages.
Note | If an HP Jetdirect print server is installed, an HP Jetdirect configuration page will print out as well. |
The configuration page contains the following information:
1 | 4 |
2 | 5 |
3 | 6 |
1Device Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the product.
2Event Log lists the number of entries in the log, the maximum number of entries viewable, and the last three entries. The second page of the event log is the manufacturer page. This page contains information that might assist HP Customer Care representatives in solving possible product problems.
3Installed Personalities and Options lists all product languages that are installed (such as PCL and PS), and lists options that are installed in each DIMM slot and EIO slot.
4Memory lists the product memory information, PCL Driver Work Space (DWS), and I/O buffering and Resource Saving information.
Checking the product configuration