Problem solving 137 | HP 9000Lmfp specification

7 Problem solving

137

Message	Explanation or recommended action

81 SERVICE (xxx) This message is used when errors occur while testing the product at the manufacturing site.

Understanding product messages

Image 137

HP 9000Lmfp manual Problem solving 137

Contents

Hp LaserJet 9000mfp hp LaserJet 9000Lmfp Trademark Credits Copyright and License Contents Printing Digital sendingWalk-up copying Page Problem solving Product maintenance Product memory and expansion Specifications Control panel menus Regulatory information Printer commandsAdministration tasks Basics Basics Features and benefits of the product Features and benefits of the productCopying and sending Print cartridge Output Paper-handling optionsInput Connectivity Environmental featuresFirmware updates Macintosh users HP EIO hard diskWindows users Helpful software for increased flexibility System Administrator ClientWindows software Macintosh software Basics Drivers included with the product DriversChoose the right driver for your needs PCL 5e Additional drivers Driver help Document Defaults or Properties To gain access to the Windows driverSoftware for Windows Properties Apple LaserWriter driver, version 8.6 or later Software for Macintosh computersHP LaserJet Utility Macintosh Fonts Help system Help systemPrint this topic Overview OverviewControl panel Control panel layout Control panel layout Features/Keys Function Control panel features Control panel navigation Control panel navigationStatus bar OK button Cancel button Original Control panel default touch screenSend Options Reduce/Enlarge button Copy Image modificationSend Options To describe an original Interpreting control panel lights Interpreting control panel lightsLight Indication Digital sending Digital sending Digital-sending basics Digital-sending basicsIntroduction to digital sending Touch Send Options Sending documents Scan Preferences Select Black and White or Color Changing the settingsSending a document to multiple recipients Using the auto-complete function Creating a recipient list Using the address bookUsing the address book More information More information Walk-up copying Walk-up copying To make copies using the default settings Copying using the default settings one-touch copyingBasic copying instructions Basic copying instructions Copying using user-defined settings Š Borders Select Border or No Border Š Pages per sheet Select 1, 2, 4, or BookletOrdering Copying using the ADF Copying using the scanner glassCopying books Touch Describe Original Creating a stored job Touch Copy Settings Selecting the output bin Selecting the output bin Touch Advanced Selecting an output locationTo select an output location from the control panel Altering the image Adjust the contrastReduce or enlarge Enhance the document Density Sharpness Printing Printing Orienting media Orienting mediaType of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Printing Type of media Tray Duplexed Orient media like this To print Basic printing instructionsŠ Custom Basic printing instructions Printing Printing envelopes Printing envelopes To load envelopes in Tray To change the fuser levers To print envelopes from a program Printing labels Printing special paperFailure to follow these instructions can damage the product Printing special paper Printing transparencies Printing full-bleed paper Saving product setup information Using features in the driverNew driver features Product collation Different first Different firstTo print a different first Printing multiple pages on one sheet of paper Blank backPrinting left-to-right Blank back Customizing Tray 1 operation Printing from Tray 1 when the loaded paper is requestedManually feeding paper from Tray Customizing Tray 1 operation Printing by type and size of paper Printing by type and size of paperBenefits of printing by type and size of paper To print by type and size of paper To gain access to the job storage features Job retention featuresJob retention features For Windows Releasing private jobs Printing a private jobTo create private jobs To release private jobs To delete private jobs Deleting a private job Printing a stored job Storing a print jobTo create stored jobs To print a stored job To delete a stored job Deleting a stored job Creating a QuickCopying job Creating a QuickCopying jobTo create QuickCopy jobs To print more copies of a QuickCopy job Printing additional copies of QuickCopy jobs To delete a QuickCopy job Deleting a QuickCopy job Printing the remaining copies of a held job Proofing and holding a jobTo create a proof and hold job To print a proof and hold job To delete a proof and hold job Deleting a held job Printing with the optional HP Fast InfraRed FIR Receiver Setting up to print with WindowsPrinting with the optional HP Fast InfraRed FIR Receiver To print a job Printing a job using FIR Interrupting and resuming printing Interrupting and resuming printing Making booklets Making booklets Product maintenance Product maintenance Cleaning the product Cleaning the productCleaning the ADF delivery system Product maintenance To clean the top ADF glass strip To clean the ADF rollers Product maintenance Do not pour or spray liquids directly onto the scanner glass Cleaning the scanner glass Managing the print cartridge Print cartridge authenticationNon-HP print cartridge Print cartridge storage Checking the toner level Using the product control panelUsing product software Print cartridge is low Print cartridge conditionsPrint cartridge is out Print cartridge conditions Shaking the print cartridge Using the product cleaning Problem solving Problem solving Clearing jams Clearing jams Bin Jam locations To clear jams in Tray Clearing jams from the input tray areas To clear jams inside the right door To clear jams in Trays 2 Problem solving 100 Problem solving 101 Clearing jams from the duplex printing accessory duplexerTo clear jams in the duplex printing accessory Problem solving 102 Clearing jams from the output areas Only the stacker has the wire on BinTo clear jams in the stacker or stapler/stacker 103 Clearing jams 104 Clearing jams To clear jams in the multifunction finisher Problem solving 105 106 Clearing jams 107 Clearing jams To clear jams in the left door fuser area Problem solving 108 109 Clearing jams To clear a staple jam from the stapler/stacker 110 Clearing jams Problem solving 111 To clear a staple jam from the multifunction finisher Problem solving 112 113 Clearing jams 114 Clearing jams Problem solving 115 Solving repeated paper jams Problem solving 116Situation Solution Problem solving 117 Using the product help systemUnderstanding product messages If a message persists Message Explanation or recommended action Problem solving 118Resolving control panel messages Problem solving 119 Problem solving 120 Problem solving 121 Problem solving 122 Type Size Problem solving 123 Expansion on Problem solving 124 Problem solving 125 Problem solving 126 Problem solving 127 Problem solving 128 Problem solving 129 Problem solving 130 Problem solving 131 Problem solving 132 Touch Continue Problem solving 133 Problem solving 134 Problem solving 135 Problem solving 136 Problem solving 137 Problem solving 138 Correcting output quality problemsCorrecting output quality problems Image defect table Problem solving 139 Light print or fade Problem solving 140Specks Dropouts Gray background Problem solving 141Toner smear Loose toner Repeating defects Problem solving 142Misformed characters Skew Wrinkles or creases Problem solving 143Curl or wave To prevent wrinkles on envelopes Problem solving 144Preventing wrinkles on envelopes Problem solving 145 Detecting product problemsTroubleshooting checklist Situation/MessageSolution Determining product problemsProblem solving 146 Problem solving 147 Situation/Message Solution Problem solving 148 Problem solving 149 Software, computer, and product interface problems Select an alternate PPD See Selecting an alternate PPD on Problem solving 150 Problem solving 151 Problem solving 152 Problem solving 153 Macintosh computers on Problem solving 154 Properly See Configuration page on Problem solving 155 Problem solving 156 Problem solving 157 Flexibility on Problem solving 158 Configuration page on Problem solving 159 Problem solving 160 Problem solving 161 Problem solving 162 Problem solving 163 Cabling configurations Selecting an alternate PPD Problem solving 164To select an alternate PPD Renaming the product HP Jetdirect 610N 10/100TX Print Server Problem solving 165Communicating with an optional HP Jetdirect print server Problem solving 166 Problem solving 167 Checking the product configurationChecking the product configuration To print an information Menu map Problem solving 168 Problem solving 169 Configuration Problem solving 170 Supplies status Problem solving 171 Usage Problem solving 172 PCL or PS font list Problem solving 173 File directory Problem solving 174 Jetdirect Problem solving 175 Event log Problem solving 176 Printing a paper path test Problem solving 177To print an event log To print a paper path test Specifications 178 Specifications Shaded areas indicate a standard weight for that grade Paper weight equivalence tableSpecifications 179 Specifications 180 Printing supplies Part number Description or use HP LaserJet Paper Specifications 182HP Printing Paper HP MultiPurpose Paper HP Office Recycled Paper Specifications 183HP Office Paper Type of address Top margin Left margin Specifications 184Envelope margins Control panel menus 185 Control panel menus Control panel menus 186 Retrieve job menu Retrieve job menuControl panel menus 187 Control panel menus 188 Information menuExplanation Information menu Control panel menus 189 Paper handling menuValues Explanation Paper handling menu Control panel menus 190 Configure device menu Configure device menuOriginals submenu Control panel menus 191 Control panel menus 192 Control panel menus 193 Copying submenu Control panel menus 194 Control panel menus 195 Enhancement submenu Control panel menus 196 Sending submenu Control panel menus 197 Printing submenu Control panel menus 198 Control panel menus 199 Control panel menus 200 Control panel menus 201 Printed on the back Print quality submenuControl panel menus 202 Control panel menus 203 Control panel menus 204 Control panel menus 205 System setup submenu Control panel menus 206 For more information, see Managing the print cartridge on Control panel menus 207 Control panel menus 208 Control panel menus 209 Control panel menus 210 Submenu Control panel menus 211 Parallel input submenu Control panel menus 212 EIO submenu Options Values Explanation Control panel menus 213 Or browsing the embedded Web server Control panel menus 214 Control panel menus 215 Control panel menus 216 Resets submenu Control panel menus 217 Product memory and expansion 218 Product memory and expansion Determining memory requirements Determining memory requirementsProduct memory and expansion 219 Slot label on Configuration Formatter board Description Installing memoryInstalling memory Product memory and expansion 220 Product memory and expansion 221 To install DIMMs Product memory and expansion 222 Product memory and expansion 223 Installing memory Product memory and expansion 224 Checking memory installationChecking memory installation Saving resources permanent resources Saving resources permanent resourcesProduct memory and expansion 225 Installing EIO cards/mass storage Installing EIO cards/mass storageProduct memory and expansion 226 EIO Printer commands 227 Printer commands PCL 5e Printer commands 228 Escape character Understanding PCL 5e printer command syntax Combining escape sequences Printer commands 230 Selecting PCL 5e fonts Printer commands 231Selecting PCL 5e fonts Printer commands 232 Common PCL 5e printer commandsFunction Command Options # Job control commands Control commands Printer commands 233 Programming hints Printer commands 234 Font selection Printer commands 235Language selection See Information menu on Printer commands 236 Regulatory information 237 Regulatory information Protecting the environment Environmental product stewardship programRegulatory information 238 HP LaserJet product eliminates Product design reduces Regulatory information 239Toner consumption Paper use Non-US returns US returns Regulatory information 241 Material safety dataMaterial restrictions Sheet Regulatory information 242 Extended warrantySpare parts Consumables Administration tasks 243 Administration tasks Embedded Web access server Embedded Web access serverAdministration tasks 244 Dynamic Host Configuration Protocol Dhcp Configuring and verifying an IP addressVerifying the TCP/IP configuration TCP/IP assignment Automatic discovery Changing an IP address HP Web JetAdminAdministration tasks 246 Embedded Web server Administration tasks 247 Ldap addressing settings Digital sending configuration appletAdministration tasks 248 Digital sending configuration applet Administration tasks 249 Preferences settings Using your e-mail client Using Find Send GatewaysAdministration tasks 250 Touch Configure Device To change a control panel setting Using control panel menusAdministration tasks 251 Using control panel menus HP Disk Management Utility Administration tasks 252HP Disk Management Utility HP Jetdirect Printer Installer for Unix HP Web JetAdmin softwareChecking the toner level using HP Web JetAdmin Software for networks Diagnostics menu Diagnostics menuAdministration tasks 254 Numbers Symbols255 Cables 256 257 258 259 260 261 HP First 262 Jams 263 264 Macintosh 265 266 267 268 269 Quality 270 Saving 271 272 273 Unix 274 275 276 277 278