Problem solving 102 | HP 9000Lmfp specification

7 Problem solving

102

6Check for paper in the duplex printing accessory area, and remove any paper by pulling it out of the product. Be careful not to tear the paper.

7Reinstall the duplex printing accessory by sliding it back into the slot until it locks into place.

8Close all open doors. Push the output device back into place.

6

7

Clearing jams

Image 102

HP 9000Lmfp manual Problem solving 102

Contents

Hp LaserJet 9000mfp hp LaserJet 9000Lmfp Copyright and License Trademark Credits Contents Digital sending Walk-up copyingPrinting Page Product maintenance Problem solving Specifications Control panel menus Product memory and expansion Printer commands Administration tasksRegulatory information Basics Basics Copying and sending Features and benefits of the productFeatures and benefits of the product Print cartridge Paper-handling options InputOutput Environmental features Firmware updatesConnectivity HP EIO hard disk Windows usersMacintosh users Windows software System Administrator ClientHelpful software for increased flexibility Macintosh software Basics Choose the right driver for your needs DriversDrivers included with the product PCL 5e Driver help Additional drivers Software for Windows To gain access to the Windows driverDocument Defaults or Properties Properties HP LaserJet Utility Macintosh Software for Macintosh computersApple LaserWriter driver, version 8.6 or later Fonts Help system Print this topicHelp system Overview Control panelOverview Control panel layout Control panel layout Control panel features Features/Keys Function Control panel navigation Status barControl panel navigation Cancel button OK button Send Options Control panel default touch screenOriginal Reduce/Enlarge button Send Options Image modificationCopy To describe an original Interpreting control panel lights Light IndicationInterpreting control panel lights Digital sending Digital sending Digital-sending basics Introduction to digital sendingDigital-sending basics Sending documents Touch Send Options Changing the settings Sending a document to multiple recipientsScan Preferences Select Black and White or Color Using the auto-complete function Using the address book Using the address bookCreating a recipient list More information More information Walk-up copying Walk-up copying Basic copying instructions Copying using the default settings one-touch copyingTo make copies using the default settings Basic copying instructions Copying using user-defined settings Š Pages per sheet Select 1, 2, 4, or Booklet OrderingŠ Borders Select Border or No Border Copying books Copying using the scanner glassCopying using the ADF Touch Describe Original Touch Copy Settings Creating a stored job Selecting the output bin Selecting the output bin Selecting an output location To select an output location from the control panelTouch Advanced Reduce or enlarge Adjust the contrastAltering the image Enhance the document Sharpness Density Printing Printing Orienting media Type of media Tray Duplexed Orient media like thisOrienting media Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Type of media Tray Duplexed Orient media like this Printing Type of media Tray Duplexed Orient media like this Š Custom Basic printing instructionsTo print Basic printing instructions Printing Printing envelopes To load envelopes in Tray Printing envelopes To change the fuser levers To print envelopes from a program Failure to follow these instructions can damage the product Printing special paperPrinting labels Printing special paper Printing transparencies Printing full-bleed paper New driver features Using features in the driverSaving product setup information Product collation Different first To print a different firstDifferent first Printing left-to-right Blank backPrinting multiple pages on one sheet of paper Blank back Manually feeding paper from Tray Printing from Tray 1 when the loaded paper is requestedCustomizing Tray 1 operation Customizing Tray 1 operation Printing by type and size of paper Benefits of printing by type and size of paperPrinting by type and size of paper To print by type and size of paper Job retention features Job retention featuresTo gain access to the job storage features For Windows To create private jobs Printing a private jobReleasing private jobs To release private jobs Deleting a private job To delete private jobs To create stored jobs Storing a print jobPrinting a stored job To print a stored job Deleting a stored job To delete a stored job Creating a QuickCopying job To create QuickCopy jobsCreating a QuickCopying job Printing additional copies of QuickCopy jobs To print more copies of a QuickCopy job Deleting a QuickCopy job To delete a QuickCopy job To create a proof and hold job Proofing and holding a jobPrinting the remaining copies of a held job To print a proof and hold job Deleting a held job To delete a proof and hold job Setting up to print with Windows Printing with the optional HP Fast InfraRed FIR ReceiverPrinting with the optional HP Fast InfraRed FIR Receiver Printing a job using FIR To print a job Interrupting and resuming printing Interrupting and resuming printing Making booklets Making booklets Product maintenance Product maintenance Cleaning the product Cleaning the ADF delivery systemCleaning the product Product maintenance To clean the top ADF glass strip To clean the ADF rollers Product maintenance Cleaning the scanner glass Do not pour or spray liquids directly onto the scanner glass Non-HP print cartridge Print cartridge authenticationManaging the print cartridge Print cartridge storage Using the product control panel Using product softwareChecking the toner level Print cartridge is out Print cartridge conditionsPrint cartridge is low Print cartridge conditions Using the product cleaning Shaking the print cartridge Problem solving Problem solving Clearing jams Clearing jams Jam locations Bin Clearing jams from the input tray areas To clear jams in Tray To clear jams inside the right door To clear jams in Trays 2 Problem solving 100 Clearing jams from the duplex printing accessory duplexer To clear jams in the duplex printing accessoryProblem solving 101 Problem solving 102 To clear jams in the stacker or stapler/stacker Only the stacker has the wire on BinClearing jams from the output areas 103 Clearing jams 104 Clearing jams Problem solving 105 To clear jams in the multifunction finisher 106 Clearing jams 107 Clearing jams Problem solving 108 To clear jams in the left door fuser area To clear a staple jam from the stapler/stacker 109 Clearing jams 110 Clearing jams Problem solving 111 Problem solving 112 To clear a staple jam from the multifunction finisher 113 Clearing jams 114 Clearing jams Problem solving 115 Problem solving 116 Situation SolutionSolving repeated paper jams Understanding product messages Using the product help systemProblem solving 117 If a message persists Problem solving 118 Resolving control panel messagesMessage Explanation or recommended action Problem solving 119 Problem solving 120 Problem solving 121 Problem solving 122 Problem solving 123 Type Size Problem solving 124 Expansion on Problem solving 125 Problem solving 126 Problem solving 127 Problem solving 128 Problem solving 129 Problem solving 130 Problem solving 131 Problem solving 132 Problem solving 133 Touch Continue Problem solving 134 Problem solving 135 Problem solving 136 Problem solving 137 Correcting output quality problems Correcting output quality problemsProblem solving 138 Image defect table Problem solving 139 Specks Problem solving 140Light print or fade Dropouts Toner smear Problem solving 141Gray background Loose toner Misformed characters Problem solving 142Repeating defects Skew Problem solving 143 Curl or waveWrinkles or creases Problem solving 144 Preventing wrinkles on envelopesTo prevent wrinkles on envelopes Detecting product problems Troubleshooting checklistProblem solving 145 Determining product problems Problem solving 146Situation/MessageSolution Problem solving 147 Problem solving 148 Situation/Message Solution Software, computer, and product interface problems Problem solving 149 Problem solving 150 Select an alternate PPD See Selecting an alternate PPD on Problem solving 151 Problem solving 152 Problem solving 153 Problem solving 154 Macintosh computers on Problem solving 155 Properly See Configuration page on Problem solving 156 Problem solving 157 Problem solving 158 Flexibility on Problem solving 159 Configuration page on Problem solving 160 Problem solving 161 Problem solving 162 Cabling configurations Problem solving 163 To select an alternate PPD Problem solving 164Selecting an alternate PPD Renaming the product Problem solving 165 Communicating with an optional HP Jetdirect print serverHP Jetdirect 610N 10/100TX Print Server Problem solving 166 Checking the product configuration Checking the product configurationProblem solving 167 To print an information Problem solving 168 Menu map Configuration Problem solving 169 Problem solving 170 Problem solving 171 Supplies status Problem solving 172 Usage Problem solving 173 PCL or PS font list Problem solving 174 File directory Problem solving 175 Jetdirect Problem solving 176 Event log To print an event log Problem solving 177Printing a paper path test To print a paper path test Specifications Specifications 178 Paper weight equivalence table Specifications 179Shaded areas indicate a standard weight for that grade Specifications 180 Printing supplies Part number Description or use HP Printing Paper Specifications 182HP LaserJet Paper HP MultiPurpose Paper Specifications 183 HP Office PaperHP Office Recycled Paper Specifications 184 Envelope marginsType of address Top margin Left margin Control panel menus Control panel menus 185 Control panel menus 186 Retrieve job menu Control panel menus 187Retrieve job menu Explanation Information menuControl panel menus 188 Information menu Values Explanation Paper handling menuControl panel menus 189 Paper handling menu Control panel menus 190 Originals submenu Configure device menuConfigure device menu Control panel menus 191 Control panel menus 192 Copying submenu Control panel menus 193 Control panel menus 194 Enhancement submenu Control panel menus 195 Sending submenu Control panel menus 196 Printing submenu Control panel menus 197 Control panel menus 198 Control panel menus 199 Control panel menus 200 Control panel menus 201 Print quality submenu Control panel menus 202Printed on the back Control panel menus 203 Control panel menus 204 System setup submenu Control panel menus 205 Control panel menus 206 Control panel menus 207 For more information, see Managing the print cartridge on Control panel menus 208 Control panel menus 209 Submenu Control panel menus 210 Parallel input submenu Control panel menus 211 EIO submenu Control panel menus 212 Control panel menus 213 Or browsing the embedded Web server Options Values Explanation Control panel menus 214 Control panel menus 215 Resets submenu Control panel menus 216 Control panel menus 217 Product memory and expansion Product memory and expansion 218 Determining memory requirements Product memory and expansion 219Determining memory requirements Installing memory Installing memorySlot label on Configuration Formatter board Description Product memory and expansion 220 To install DIMMs Product memory and expansion 221 Product memory and expansion 222 223 Installing memory Product memory and expansion Checking memory installation Checking memory installationProduct memory and expansion 224 Saving resources permanent resources Product memory and expansion 225Saving resources permanent resources Product memory and expansion 226 Installing EIO cards/mass storageInstalling EIO cards/mass storage EIO Printer commands Printer commands 227 Printer commands 228 PCL 5e Understanding PCL 5e printer command syntax Escape character Printer commands 230 Combining escape sequences Printer commands 231 Selecting PCL 5e fontsSelecting PCL 5e fonts Function Command Options # Common PCL 5e printer commandsPrinter commands 232 Job control commands Printer commands 233 Control commands Printer commands 234 Programming hints Printer commands 235 Language selectionFont selection Printer commands 236 See Information menu on Regulatory information Regulatory information 237 Regulatory information 238 Environmental product stewardship programProtecting the environment HP LaserJet product eliminates Toner consumption Regulatory information 239Product design reduces Paper use US returns Non-US returns Material restrictions Material safety dataRegulatory information 241 Sheet Spare parts Extended warrantyRegulatory information 242 Consumables Administration tasks Administration tasks 243 Embedded Web access server Administration tasks 244Embedded Web access server Verifying the TCP/IP configuration Configuring and verifying an IP addressDynamic Host Configuration Protocol Dhcp TCP/IP assignment Automatic discovery HP Web JetAdmin Administration tasks 246Changing an IP address Administration tasks 247 Embedded Web server Administration tasks 248 Digital sending configuration appletLdap addressing settings Digital sending configuration applet Preferences settings Administration tasks 249 Administration tasks 250 Using Find Send GatewaysUsing your e-mail client Touch Configure Device Administration tasks 251 Using control panel menusTo change a control panel setting Using control panel menus Administration tasks 252 HP Disk Management UtilityHP Disk Management Utility Checking the toner level using HP Web JetAdmin HP Web JetAdmin softwareHP Jetdirect Printer Installer for Unix Software for networks Diagnostics menu Administration tasks 254Diagnostics menu Symbols 255Numbers 256 Cables 257 258 259 260 261 262 HP First 263 Jams 264 265 Macintosh 266 267 268 269 270 Quality 271 Saving 272 273 274 Unix 275 276 277 278