7 Problem solving

148

Situation/Message

Solution

 

 

The system has found too many

Type in additional information so the product can search the list of addresses.

addresses to display. Refine your

 

search.

 

 

 

The e-mail addressing information

Correct the e-mail address and send the job again.

was rejected because the address

 

was incorrect or incomplete. The

 

job has failed.

 

 

 

The e-mail gateway could not accept the job because the attachment is too large.

Try using a different file format or send the document a few pages at a time.

Network connection required for

The product cannot find a network connection. The administrator should check to see

digital sending.

if the product is connected to the network.

 

 

LDAP server is not responding. Contact <administrator contact information>.

This message is displayed when the product does not have an IP address for the LDAP gateway server. The administrator must configure the LDAP gateway address.

Digital send communication error. Try to send again.

Correcting output quality problems