7 Problem solving

120

Message

Explanation or recommended action

 

 

CLEARING PAPER FROM The product jammed or was turned on and paper is detected in a wrong location. The product is

PRINTERautomatically attempting to eject the pages.

If possible, use the progress bar at the bottom of the display.

CLOSE FRONT DOOR ON The stapler door on the multifunction finisher is open, or it is not closed properly.

LEFT ACCESSORY

Close the stapler door properly.

CLOSE FRONT OR LEFT The front or left doors are open and must be closed for printing to continue.

DOOR

CLOSE RIGHT DOOR The right door is open and must be closed for printing to continue.

CLOSE TOP COVER ON The top cover on the multifunction finisher is open, or is not closed properly.

LEFT ACCESSORY

Close the top cover properly.

DETECTABLE SIZE IN TRAY xx

Move switch to standard

A tray is loaded with standard size paper, and the switch in the tray is set to custom. Move the switch to the "standard" position.

DIFFERENT PAPER SIZES Different paper sizes are used for a single job in the multifunction finisher.

IN JOB

Verify that all pages in the job are configured for the same size paper.

DISK DEVICE FAILURE

alternates with

READY

The EIO hard disk had a critical failure and can no longer be used.

Reseat the EIO hard disk. If the message continues, replace it with a new EIO hard disk.

Understanding product messages

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HP 9000Lmfp manual Problem solving 120