7 Problem solving

129

Message

Explanation or recommended action

 

 

 

UNABLE

TO

A job cannot be stored on the product because of a memory, disk, or configuration problem.

STORE

JOB

If job name is unknown, insert UNTITLED.

 

 

 

 

UNSUPPORTED SIZE

A sent job has a specified size that is not supported by the product.

IN TRAY xx

 

 

 

 

USE [TYPE]

[SIZE] FROM TRAY N INSTEAD?

If the requested paper size or type is not available, the product asks if it should use a different paper size or type.

Select a size or type from a different tray.

WAIT

FOR PRINTER

The RAM disk setting has been changed before the product is automatically rebooted. This

TO REINITIALIZE

change will not take effect until the product reinitializes.

 

 

If you change the mode of the external device, turn the product off, turn the product on, and wait

 

 

for the product to reinitialize.

 

 

 

xx.y

PRINTER ERROR

A product error which can be cleared by touching Continue on the pop-up dialog box has

To continue

occurred.

touch

Continue

 

 

 

 

13.xy.zz JAM IN [LOCATION]

Remove jammed paper from the specified location (see “Clearing jams” on page 95).

Open and close the front door to clear the message.

If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000).

20

INSUFFICIENT

The product received more data than can fit in its available memory. You might have tried to

MEMORY

transfer too many macros, soft fonts, or complex graphics.

To

continue touch

Touch Continue to print the transferred data (some data might be lost), then simplify the print

Continue

job or install additional memory (see “Product memory and expansion” on page 218).

Understanding product messages