7 Problem solving

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Preventing wrinkles on envelopes

If envelopes are wrinkled when printed, first ensure that you are using supported types of envelopes. Then, use the following procedure to move the fuser levers to the higher position while printing the envelopes.

To prevent wrinkles on envelopes

1Move the output device away from the product.

2Open the left door.

WARNING!

Avoid touching the adjacent fusing area. It can be HOT.

3Locate and lift up the two blue levers.

4Close the left door, and push the output device into place.

When finished printing the envelopes, return the fuser levers to the down position for standard paper types.

CAUTION

Failure to return levers in the down position for standard paper types might result in poor print quality.

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Correcting output quality problems