HP 9000Lmfp manual Problem solving 152

7 Problem solving 152

Situation Solution

Data is missing, but there are no product messages.

zCheck your software application to be sure the print file contains no errors.

zCheck your cable to make sure it is securely connected to both the product and the computer.

zYour parallel cable might be defective. Use a high-quality cable. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000 for an HP cable part number.)

zCheck your network connection.

Data light is flashing, but nothing prints.

zMake sure that you are using the correct driver.

zA complex print job might still be processing.

zMake sure the product is not paused. Make sure the control panel reads

PROCESSING JOB.

zPull out the print cartridge and check for paper. Reseat the print cartridge.

zOpen Trays 2 and 3. Make sure that the appropriate paper is loaded. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Close the trays.

Disk failure		Turn the product off and make sure that the EIO hard disk is inserted correctly and is
EIO x	DISK	securely fastened. If the control panel message continues to be displayed, the EIO
NOT FUNCTIONING		hard disk needs to be replaced.
Disk is not initialized		Use the Windows-based HP Resource Manager or the Macintosh-based HP LaserJet
DISK	x NOT	Utility to initialize the disk.
INITIALIZED
Disk is write-protected		Fonts and forms cannot be stored on the disk when the disk is write-protected. Use
DISK	IS	the Windows-based HP Resource Manager or the Macintosh-based HP LaserJet
WRITE	PROTECTED	Utility to remove the write protection from the disk.

Correcting output quality problems