Scan-quality problems

Prevent scan-quality problems

The following are a few simple steps you can take to improve copy and scan quality.

Use high-quality originals.

Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. See Load paper and print media on page 39 for instructions.

Adjust the software settings according to how you plan to use the scanned page. See Scanner resolution and color on page 71 for more information.

If your product frequently feeds more than one page at a time, the separation pad might need to be replaced. Contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box.

Use or make a carrier sheet to protect your originals.

Solve scan-quality problems

Problem

Cause

Solution

 

 

 

Blank pages

The original might have been loaded upside

 

down.

In the automatic document feeder (ADF), put the top end of the stack of originals into the ADF input tray, with the media stack face- down and the first page to be scanned on the bottom of the stack.

Too light or dark

The resolution and color levels may be set

 

incorrectly.

Verify that you have the correct resolution and color settings. See Scanner resolution and color on page 71.

Unwanted lines

The ADF glass might be dirty.

Clean the scanner strip. See Clean the

 

 

scanner glass strip and platen on page 72.

 

 

 

Black dots or streaks

The power to the product might have

Reprint the job.

 

fluctuated.

 

Unclear text

The resolution levels might be set

 

incorrectly.

Verify that the correct resolution settings are correct. See Scanner resolution and color on page 71.

Fax problems

To solve fax issues, see Solve fax problems on page 109.

Optimize and improve image quality

Print-quality checklist

General print-quality problems can be solved by using the following checklist:

1.Make sure that the paper or print media that you are using meets specifications. See Paper and print media on page 35. Generally, smoother paper provides better results.

2.If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure that you have printed by type. See Select a paper type on page 51.

ENWW

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HP M1300 manual Fax problems, Optimize and improve image quality, Scan-quality problems, Print-quality checklist