Lenovo 2491, 384, 4168, 5067, 7516, 7519, 266 Miscellaneous error messages, Message/Symptom FRU/Action

Error code	POST error message	Description/Action
1820	More than one external fingerprint	If more than one external fingerprint
	reader is attached. Power off and	reader is connected to a computer,
	remove all but the reader that you	this error message will be displayed
	set up within your main operating	to inform you to remove all of the
	system.	fingerprint keyboards except the
		one compatible with the fingerprint
		application on your computer.
1962	No operating system found. Press	This error occurs only after the POST
	any key to repeat boot sequence.	is completed.
		Press any key to repeat boot
		sequence.

Miscellaneous error messages

Message/Symptom	FRU/Action
Changing display colors	Display/Monitor
Computer will not power-off. See “Power problems” on	1. Power Switch
page 33.	2.	System Board
	3.	Riser card, if installed
Computer will not PXE from server	1. Ensure that network is in startup sequence as first
		device or first device after diskette
	2.	Ensure that network adapter is enabled for PXE
	3.	Network adapter (Advise network administrator of
		new MAC address)
Computer will not perform a Wake on LAN® (if applicable)	1. Check power supply and signal cable connections
		to network adapter.
	2.	Ensure that the operating system settings are set to
		enable Wake on LAN.
	3.	Ensure Wake on LAN feature is enabled in
		Setup/Configuration (see “Starting the Setup Utility
		program” on page 41)
	4.	Ensure network administrator is using correct MAC
		address.
	5.	Ensure no interrupt or I/O address conflicts.
	6.	Network adapter (advise network administrator of
		new MAC address)
Dead computer. See “Power problems” on page 33.	1. AC/DC Power Adapter
	2.	System Board
Diskette drive in-use light remains on or does not light	1. Diskette Drive
when drive is active.	2.	System Board
	3.	Diskette Drive Cable
Flashing cursor with an otherwise blank display.	1. System Board
	2.	Primary Hard Disk Drive
	3.	Hard Disk Drive Cable

Chapter 7. Symptom-to-FRU index 65