The printer stops during a print job

The printer stops during a print job

An error message is shown on the Display Screen

Status

Corrective Action

An error message is displayed during printing.

Check the error message and take action as

 

necessary.

 

(→P.686)

 

 

The last portion of roll paper was used during a print

Remove the used roll and insert a new roll.

job, and paper could not be advanced because the

(→P.124)

trailing edge is taped to the roll.

(→P.125)

 

(→P.126)

 

(→P.93)

 

 

The printer ejects blank, unprinted paper

Status

Corrective Action

The leading edge of the roll paper was cut to

This operation is normal.

straighten it.

The printer cuts the leading edge of the roll to

 

straighten it and ejects the scraps when Trim

 

Edge First in the printer menu is On or when Trim

 

Edge First is Automatic and the leading edge is

 

slanted. The printer is ready to print after this initial

 

preparation.

 

When Off is selected under Trim Edge First, the

 

edge is not cut and scraps are not removed.

 

 

The Printhead nozzles are clogged.

Print a test pattern to check the nozzles and make

 

sure the Printhead is in good condition for printing.

 

(→P.624)

 

Clean the Printhead if the nozzles are clogged.

 

(→P.625)

 

 

A print job was received from an incompatible printer

Use the correct imagePROGRAF printer driver for

driver.

the printer and try printing again.

 

 

The printer is damaged.

Contact your Canon dealer for assistance.

 

 

666 Troubleshooting

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Canon 3175B002 Printer stops during a print job, An error message is shown on the Display Screen, Status Corrective Action