Other problems

 

 

 

 

Other problems

 

 

 

 

 

 

The printer does not go on

 

 

 

 

 

 

 

Cause

Corrective Action

 

 

The printer is unplugged.

Plug the power cord into the outlet, and then turn on

 

 

 

the printer.

 

 

 

 

 

 

The specied voltage is not supplied.

Check the voltage of the outlet and breaker.

 

 

 

For information on the specied voltage, see

 

 

 

“Specications”. (→P.83)

 

 

 

 

 

If the Printer Makes a Strange Sound

The following sounds do not indicate a problem with the printer.

There is a sound of vacuum from the Platen

To prevent paper from rising, paper is held against the Platen by suction from Vacuum holes under it.

Roll paper makes a uttering sound during printing

There may be a uttering sound when large paper is advanced.

If you suddenly hear the tone for cleaning operations

At regular intervals, for printer maintenance, cleaning operations will begin automatically, even if the printer is in Sleep mode.

In other cases, contact your Canon dealer.

Messages advising to check the maintenance cartridge are not cleared

Cause

Corrective Action

The printer has not detected the new Maintenance

Remove the new Maintenance Cartridge you have

Cartridge that was used to replace the old one.

just installed and insert it again rmly.

 

 

 

Restart the printer.

 

 

The printer consumes a lot of ink

Cause

Corrective Action

Many full-page color images are printed.

In print jobs such as photos, images are lled with

 

color. This consumes a lot of ink. This does not

 

indicate a problem with the printer.

 

 

Head Cleaning B is used often.

Head Cleaning B consumes a lot of ink. This does

 

not indicate a problem with the printer. Unless the

 

printer has been moved or stored for a long period

 

or you are troubleshooting Printhead problems, we

 

recommend not performing Head Cleaning B, to the

 

extent possible.

 

 

You have just nished initial installation, when more

After initial installation or at the rst-time use after

ink is consumed to ll the system.

transfer, ink ows into the system between the Ink

 

Tank and Printhead, which may cause the ink level

 

indicators to drop to 80%. This does not indicate a

 

problem with the printer.

 

 

Troubleshooting 681

Page 695
Image 695
Canon 3175B002 Other problems, Printer does not go on, If the Printer Makes a Strange Sound, Printer consumes a lot of ink