Cannot print over a network

Cannot print over a TCP/IP network

Cause

Corrective Action

The printer’s IP address is not congured correctly.

Make sure the printer’s IP address is congured

 

correctly. For details, see “Conguring the IP

 

Address Using imagePROGRAF Device Setup

 

Utility”. (→P.446) or see “Conguring the IP Address

 

Using the Printer Control Panel”. (→P.483)

 

 

The printer’s TCP/IP network settings are not

Make sure the printer’s TCP/IP network settings are

congured correctly.

congured correctly. For details, see “Conguring the

 

Printer’s TCP/IP Network Settings”. (→P.487)

 

 

The computer you are trying to print from is not

Make sure the computer’s TCP/IP network settings

congured correctly.

are congured correctly. For details, see “Conguring

 

the Printer Driver Destination (Windows)”. (→P.495)

 

Otherwise, see “Conguring the Destination for

 

TCP/IP Network (Macintosh)”. (→P.515)

 

 

Cannot print over a NetWare network

Cause

Corrective Action

The printer’s NetWare settings are not congured

Make sure the printer’s NetWare settings are

correctly.

congured correctly. In particular, make sure a valid

 

frame type is selected. For details, see “Conguring

 

the Printer’s NetWare Network Settings”. (→P.490)

 

 

The computer you are trying to print from is not

Make sure the computer’s NetWare settings are

congured correctly.

congured correctly. For details, see “Conguring

 

NetWare Network Settings”. (→P.507)

 

 

The NetWare server and services are not congured

Check the following points.

correctly.

1.Make sure the NetWare le server is running.

 

2.Make sure there is enough free disk space on the

 

NetWare le server. Insufcient disk space may

 

prevent you from processing large print jobs.

 

3.Start NWADMIN or PCONSOLE and conrm that

 

the print service is congured correctly and the

 

print queue is available.

 

4.If data transmission to a printer on another subnet

 

fails, deactivate NCP burst mode in that printer’s

 

network protocol settings.

 

5.If the printer is used in queue server mode, specify

 

“Other/Unknown” as the printer type.

 

 

678 Troubleshooting

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Canon 3175B002 user manual Cannot print over a TCP/IP network, Cannot print over a NetWare network