Cannot print over a network

Cannot print over a TCP/IP network
Cause Corrective Action
The printer ’ s IP address is not congured correctly . Make sure the printer ’ s IP address is congured
correctly . For details, see “Conguring the IP
Address Using imagePROGRAF Device Setup
Utility”. (→P .446) or see “Conguring the IP Address
Using the Printer Control Panel”. (→P .483)
The printer ’ s TCP/IP network settings are not
congured correctly .
Make sure the printer ’ s TCP/IP network settings are
congured correctly . For details, see “Conguring the
Printer ’ s TCP/IP Network Settings”. (→P .487)
The computer you are trying to print from is not
congured correctly .
Make sure the computer ’ s TCP/IP network settings
are congured correctly . For details, see “Conguring
the Printer Driver Destination (Windows)”. (→P .495)
Otherwise, see “Conguring the Destination for
TCP/IP Network (Macintosh)”. (→P .515)
Cannot print over a NetW are network
Cause Corrective Action
The printer ’ s NetW are settings are not congured
correctly .
Make sure the printer ’ s NetW are settings are
congured correctly . In particular , make sure a valid
frame type is selected. For details, see “Conguring
the Printer ’ s NetW are Network Settings”. (→P .490)
The computer you are trying to print from is not
congured correctly .
Make sure the computer ’ s NetW are settings are
congured correctly . For details, see “Conguring
NetW are Network Settings”. (→P .507)
The NetW are server and services are not congured
correctly .
Check the following points.
1. Make sure the NetW are le server is running.
2. Make sure there is enough free disk space on the
NetW are le server . Insuf cient disk space may
prevent you from processing large print jobs.
3. Start NW ADMIN or PCONSOLE and conrm that
the print service is congured correctly and the
print queue is available.
4. If data transmission to a printer on another subnet
fails, deactivate NCP burst mode in that printer ’ s
network protocol settings.
5. If the printer is used in queue server mode, specify
“Other/Unknown” as the printer type.
678 T roubleshooting