Canon 3175B002 Roll paper cannot be inserted into the Paper Feed Slot, Cannot Load Sheets

Problems Regarding Paper

Roll paper cannot be inserted into the Paper Feed Slot

Cause	Corrective Action
The roll paper is warped.	Straighten out curls and reload the roll.
The roll was pulled out by force when it had been	Hold down the Load/Eject button for a while and
advanced before printing, and this action closed the	reload the roll.
Paper Feed Slot.

Cannot Load Sheets

Cause	Corrective Action
The paper source selection is incorrect.	Press the Feeder Selection button to activate the
	Cut Sheet lamp.

Paper is not cut straight

Cause	Corrective Action
The paper is bent or curled at the cut position.	Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position before	Reload the paper correctly.
it is cut.

Paper cannot be cut

Cause	Corrective Action
The printed document became caught on a foreign	Remove the foreign object by the Output Tray to
object by the Output Tray, which lifted the document.	enable the printer to eject the printed document,
The Cutter passed under the paper.	keeping it level.
In the printer driver, No or Print Cut Guideline is	Specify Yes in Auto Cut in the printer driver.
specied in Auto Cut.
In MAIN MENU, Eject or Manual is specied in	Specify Automatic in Cutting Mode in MAIN MENU.
Cutting Mode.

Depression on the leading edge is left

Cause	Corrective Action
Keeping a roll in the printer for a long time without	When printing quality is most important, we
printing on it may leave a depression on the leading	recommend setting TrimEdge Reload to On or
edge.	Automatic so that the paper edge is automatically
	cut before printing.

Roller marks are left across the trailing edge of paper

Cause	Corrective Action
A document was removed after printing from	Following the instructions, press the Load/Eject
the Front Paper Feed Slot without pressing the	button, remove the paper, and then press the OK
Load/Eject button.	button.
	Wipe away any soiling on the rollers. (→P.641)
	(→P.644)

664 Troubleshooting