Troubleshooting, 208, Symptom Cause Correction

Toshiba Pocket PC e800/e805 User’s Guide

Chapter 12:

Additional Information

Troubleshooting

Check the following guide for the possible cause of a problem and how to correct it.

Symptom	Cause	Correction
Even if the power button is	The battery power is	Charge the battery.
pressed and the power	exhausted.
does not turn on.

The main battery or the High Capacity Battery is not attached.

Battery Pack Lock is at the Release side.

Attach the main battery/High Capacity Battery and switch Battery Pack Lock to the Lock side.

Switch Battery Pack Lock to the Lock side.

The power was suddenly	The battery power is	Charge the battery.
cut off.	exhausted.

Automatic suspend is active.

Select , Settings, System, Power to set to alter the power shut down time.

Even if the battery is	The battery is extinct.	Replace the main battery
completely charged, it		with a new one.
discharges after a short
period of time.

208

Page 208

Image 208

Toshiba e800, e805 manual Troubleshooting, 208, Symptom Cause Correction

Contents

Toshiba Pocket PC e800/e805 Introduction Copyright Information Safety precautions Safety instructionsSignal Word Meaning First edition SeptemberPage Page Page Page Page Usage conditions for Bluetooth Limitation of liabilityPage Working environment CE compliance FCC Notice Declaration of ConformityPage Vcci Notice Japan Only Class Bite Canadian Regulatory Information Canada OnlyBsmi Notice Taiwan Only Declaration of Conformity Label & Marking Requirements Communication Commission Interference Statement Table of Contents Getting Started Welcome Where to Find Information For information on See this source Program Button Initial Settings Parts Names and FunctionMain unit front view Program button 1 = Calendar Program button 2 = Tasks Main unit end view Cradle Power Button Main unit back view Battery Switch To turn on the battery switchBattery/Alarm LED Open Switch cover Slide the battery switch to the right Wireless Communication Switch Wireless LED DescriptionsHold Switch LED indicates the different status How to Use the Stylus About the Cursor Button About the Toshiba Scroller Battery ChargingAssembling the Cradle How to Charge the Battery You can use the following charging methods You can use the Toshiba Pocket PC e800/e805 When the battery is completely charged, the LED alarmLamp color will change to green How to Attach/Detach the Main Battery Pack Ble How to Use the Optional High Capacity Battery Pack Battery pack without data loss because Toshiba PocketEver, the capacity of the backup battery is limited, there Fore when you change the main battery, attach the new Battery Life How to Prolong Battery Life Battery Charge Level and Stored Data Protection How to Use the Optional Presentation PackParts and Functions of the Presentation Pack How to use the Optional USB Host Client Cable Connecting the Presentation Pack to the Pocket PCTo connect a USB keyboard to the Pocket PC Releasing the Presentation Pack from the Pocket PC Initial Setup Use only a Microsoft Pocket PC-compatible keyboard Today Screen on Inserting a CF II CardTo remove a card Inserting an SD Card Pull the card straight up to remove To Connect Using the Supplied Cradle Connecting to a ComputerConnect the USB cradle to your computer as shown below To connect directly using a connection cable Insert the Pocket PC into the cradle Today Screen Program Icon Program Description Navigation Bar and Command Bar Pop-up Menus Notifications Entering Text Using the Input PanelEnter Information on Your Toshiba Pocket To type with the soft keyboard To use Letter RecognizerTo use Block Recognizer Sonal tab, Input, and then the Word Completion tab To use Transcriber Writing on the ScreenTo select typed text How to switch to writing mode To write on the screenTo select writing To convert writing to text Basic Skills Drawing on the Screen Tips for getting good recognition Write neatly To create a drawing You may want to change the zoom level so that you canThen a zoom level To select a drawing New recording is stored in the open note or as a Recording a MessageStand-alone recording if no note is open Find and Organize Information Using My TextOn your device, select Larger than 64 KB in Type Adjusting Settings Customize Your Toshiba Pocket PCAdding or Removing Programs Next to a file name indicates the file is saved on a To add programs using ActiveSync To add a program to the Start menu To add a program directly from the InternetTo remove programs Setting a Password Setting the Screen Light Setting Power Set the Power Toshiba Pocket PC e800/e805 User’s Guide Setting Memory To change Memory allocationTo confirm usage status of a storage card To release memory Flash ROM Disk Nand Flash Memory Setting Advanced SoundsStore attachments on storage card. This will store Setting Microphone System Information Wireless Tab Identity TabMemory Tab Drivers Tab Tools Menu Microsoft ActiveSync Change the synchronization schedule To set the days and hours for peak times, tap Peak Times Calendar Scheduling Appointments and Meetings To create an appointmentIng the first day of the week, by tapping Options on Tools menu Using the Summary Screen Creating Meeting RequestsContacts Tracking Friends and Colleagues To schedule a meeting To create a contact To find a contactFinding a contact Tasks Keeping a To Do List To create a taskOn the Tools menu. Then, tap Tap here to add a new Task and enter your task information To create a note Inbox Sending and Receiving Email Mes- sages Synchronizing Email Messages Using the Message List To read your messagesTo respond to a received message Bar to view the previous or next message Managing Email Messages and Folders Composing MessagesTo compose a new message Folder behavior with a direct connection to an email server Companion Programs Pocket Word Typing Mode Companion Programs Writing Mode Ten words are converted to graphics metafiles when aWriting and selecting writing, see Chapter Writing becomes a drawing, and can be edited Recording Mode Drawing ModePocket Excel One that is easy for you to remember but hard for others To guess MSN Messenger Tips for Working in Pocket Excel To set up an account and sign Setting UpTools menu, tap Options and then Accounts tab Working with Contacts To see others online without being seen, in the ToolsMenu, tap My Status and select Appear Offline If you block a contact, you will appear offline but will Chatting with Contacts Tap Contacts. To revert back to your chat window, tapChats and select the person with whom you were chat Ting View full chat View status of the chat Windows Media Player Microsoft Reader Getting Books on Your Device Using the Library Reading a Book Using Reader Features Removing a Book Pictures Edit Pictures Send Pictures Set Picture as BackgroundView Slideshow of Pictures Tap Tools and then Set as Today Wallpaper Favorite Links Mobile Favorites FolderMobile Favorites To save device memory To create a mobile favoriteClick Tools and then Create Mobile Favorite Ize Synchronize an AvantGo channel Using AvantGo ChannelsTap the AvantGo Channels link Tap Activate Using Pocket Internet Explorer To view mobile favorites and channels Tap Favorites to display your list of favorites To browse the Internet Favorites Transfer Items Using Infrared To send information Connect to the Internet 100To receive information To create a modem connection to an ISP 101 To create an Ethernet connection to an ISP 102 Connect to WorkTo create a modem connection to a network 103 To create an Ethernet connection to a network To set up a VPN server connection Tap , Settings, Connections and then tab Connections104 Manage existing connections, VPN tab. Select To edit proxy settings Tap , Settings, Connections tab End a ConnectionConnect Directly to an Email Server 105 To set up an email account Get Help on Connecting106 Configure Wireless LAN Network OverviewJoin an existing network 107 Turn Off/On Wireless LAN connection Launch a wireless LAN configuration108 Power Off/On the wireless LAN modules IP AddressSelecting a preferred network IP Address Default gateway Subnet maskName Servers 110 Alt DNS Alt Wins111 With your host computer Set up a wireless network Wireless LAN Configuration112 Configure Wireless Network 113 Configure Network Authentication Screen 114 Icon Specification Wireless Communication switch off Wireless Communication power offWireless power on TMU Traffic Monitoring Utility Link Screen Wireless LAN Manager116 Power Screen 117 Manager Screen 118 Toshiba Enroller Info Screen119 Certificate from network 120Certificate Import Wizard Certificate from file 121You double-tap Root Certificate 122 Manage 123 Root 124 Advanced 125 Toshiba Certificate Import WizardStart Screen 126 Example Obtaining a TLS certificate from a CA server After tapping, if there are any parameter problems, 127Next Import Wizard will alert you 128 Example Obtaining a Peap certificate from a file 129 Certificate file format, the Import Wizard will alert you Using ConfigFree ConfigFree Launcher130 Example Obtaining a certificate from a file Profile Settings Search for Wireless DevicesStarting ConfigFree Launcher Connectivity Doctor Tap , Programs, and ConfigFree Starting Profile Settings132 133 Description of Command BarDescription of Main Dialog 134 Adding a profileDescription of Start Dialog Standard profile Description of Finish Dialog 135Finish File Exit Exit can be selected from this issue View Starting Search for Wireless Devices136 137 Starting Connectivity DoctorDiagnoses the network and refreshes Information on the screen 138 139 Sign-upLaunching an application Details Specifications About Bluetooth SoftwareThis chapter is valid for Bluetooth models only 140 Major specifications 141 Enabling Bluetooth on Your Toshiba Pocket PC e800/e805 Bluetooth Settings142 Advanced Settings Bluetooth Environmental Settings143 144 Tap the Options menu and Local Device Preparing to Connect with Bluetooth 145 146 147 Using COM Service Establishing an ActiveSync connection with a com- puter148 Preparations Using DUN/LAP Service Using PAN ServiceConnecting to the Internet 149 Ending PAN service Changing the network configuration for PAN serviceTap End Personal Area Networking on the Bluetooth menu 150 151 Using OPP ServiceSending a contact Sending a schedule 152Sending a task 153 Exchanging business cardsReceiving a business card Tap Exchange by BT Starting Bluetooth FTP Using FTP Service154 Sending a file 155Receiving a file FTP Authentication setting for Bluetooth FTP server FTP password is not registered in initial settingBefore using it, we recommend you to set up the FTP Password Bluetooth Settings Screen Tap Tools on the command bar to display the Tools menu157 Tools menu FTP Server Settings 158View menu Options menu Rity settings appears. Tap the desired security setting Default settings are as follows159 160 Local Device 161 HomeLaunching an Application From the Home Screen About the Information Window About the Home Screen162 163 Display item Name Description About Running 164Application Activate/Stop To display the Running tab pop-up menu, tap and hold Display Icon List 165 Deleting an Icon 166 Adding an Icon Renaming Icons167 E800/e805 Switching Icon Display Tab Settings168 To add a tab Tap Tools and then Tab Settings 169To change the name of a tab To sort icons Toshiba Screen Resolution Background Color and Text Color Setting170 To apply Background Color and Text Color On the Home screen, tap Screen Resolution ClearVue171 To change screen display modes 172 Making a Backup How to Make a Backup173 174 Carrying Out the Restore Operation 175 176 Deleting a Backup File Making an Auto BackupTo delete the backup data 177 To make a backup automatically 178 Setting the World Clock 179 Toshiba Voice Recorder TVR 180To select the city from a zoomed map Tap Start, Programs, and then World Clock 181 To use TVR to recordTo play a file from the TVR Tap Start, Programs, and then Voice Recorder 182 To set the TVR options Using Toshiba Text to Speech for Pocket To setup Text to Speech from Companion CD183 Mail Speech To start Mail Speech 184 185 Text SpeechTo read out a text file Tap Start, Programs, then Text Speech 186 Select any of the following Play Starts reading the text 187 Speech SettingsTo read the text copied on the clipboard 188 Reading Tab Using Voice Command Installing the Voice Command189 Mail Tab Setting Up Voice Command Global CommandSettings, and then Buttons 190 User Command To use the commands to insert textsTo use the commands to launch applications Using Voice Command for Each Application Voice Command Settings 192 Arrange the Recognition Level of Voice Command Checking the Command List193 To define the action for a User Command To define text for the commandTo assign a program to the command 194 ATI Presentation Pack IA PresenterIA Presenter IA Screen Mirror Installing the ATI Presentation Pack Using IA Presenter’s Desktop ConverterSary for using IA Presenter’s Desktop Converter 196 Opening a Presentation and Using View Modes Choosing Dimensions for the Converted .IAP File197 Normal View 198 Slide Sorter 199 Quick Notes Pop-Up Menu for Slide Show Mode 200 201 TriggerPen Pen Color 202 VGA Zoom Ratio 203 Erases all the pen strokes on the current slide 204 VGA Slide Show Merging Presentations Controlling Transition Effects205 IA Screen Mirror 206 207 Online Help Symptom Cause Correction Troubleshooting208 SymptomCauseCorrection 209 Not Enough Battery Power 210 Resetting 211 Clear Memory 212 Troubleshooting for Wi-Fi Problems Solutions213 Range of 1 to FAQ for Wi-Fi Wireless LAN ConnectivityB1 How do I form a wireless network? Compatibility More Information 215 216 Application 217 C2 How do I wirelessly browse the Internet? 218 D1 What is SSID? What should I set in the Ssid field? Settings219 E1 What is WEP? E3 How do I set the WEP security service?Security 220 221 222 PerformanceF3 How does the data transmission rate work? Error Messages for Bluetooth Error messages during COM/DUN service223 Unable to retrieve Local Device information 224 Unable to update service information Solution Register the connection and try connecting again225 Unable to successfully disconnect. Check the status Error messages during Object Push Profile OPP service 226 227 Error messages during File Transfer Protocol FTP service 228 229 230 Troubleshooting for Toshiba IP Phone for Pocket PC 231 Glossary for Bluetooth General Bluetooth termsGraphical User Interface GUI Bluetooth terms 232 233 234 235 Operating conditions 236 Audio