Chapter 12: Additional Information

Troubleshooting for Wi-Fi

If you encounter some problems while using our product, please refer to this troubleshooting section.

Problems

 

Solutions

 

 

 

Cannot connect to the

Make sure the Wireless

network

 

Communication Switch is turned on.

 

Check if the SSID is correct (note

 

 

that it is case-sensitive)

 

Check Link Quality in Config Page. If

 

 

the link quality is poor, rescan and

 

 

find another Access Point.

 

Check if the operating mode is set

 

 

properly (see "Configure Wireless

 

 

LAN Network" in chapter 8).

 

Check if the WEP key is correctly

 

 

entered.

 

Be sure you are in the range of a

 

 

working Access Point.

 

Make sure the channel been set is in

 

 

the range of 1 to 11.

The host computer cannot

Make sure you have setup the

wirelessly connect with my

 

partnership for your Toshiba Pocket

Toshiba Pocket PC e800/

 

PC e800/e805 and your host

e805

 

computer.

 

Make sure you are within the range

 

 

of a working network.

 

Make sure you have entered the IP

 

 

address of the host computer as the

 

 

WINS server on your Toshiba Pocket

 

 

PC e800/e805.

 

Reset your Handheld PC or Toshiba

 

 

Pocket PC e800/e805 to make the

 

 

TCP/IP settings take effect.

 

Make sure the SSID, WEP keys and

 

 

channel for all devices in the network

 

 

are set the same.

 

Make sure the channel been set is in

 

 

the range of 1 to 11.

 

 

Cannot edit the "Channel"

In Infrastructure mode, the channel is

field in "Infrastructure"

decided by the Access Point. You can only

Mode?

join the existing network formed by the

 

working Access Point, not to create a new

 

Wireless Network.

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Toshiba e805, e800 manual Troubleshooting for Wi-Fi, 213, Problems Solutions, Range of 1 to, Are set the same