Canon 3175B002 user manual Paper rubs against the Printhead, Margin to 20mm

Problems with the printing quality

Paper rubs against the Printhead

Cause	Corrective Action
The paper type as specied in the printer driver does	Make sure the same type of paper is specied on the
not match the type loaded in the printer. (*1)	printer as in the printer driver.
	(→P.117)
	(→P.149)
	Make sure the same type of paper is specied in the
	printer driver as you have loaded in the printer.
	1.Hold down the Stop button for a second or more
	to cancel printing.
	2.Change the paper type in the printer driver and
	try printing again.
Paper has been loaded incorrectly, causing it to	Reload the paper.
wrinkle.	(→P.122)
	(→P.151)
The Printhead is set too low.	In Head Height, choose Automatic. (→P.576)
You are printing on heavyweight paper or paper that	When printing on Heavyweight Coated Paper or
curls or wrinkles easily after absorbing ink.	other paper-based media, choose a VacuumStrngth
	setting of Strong, or Strongest. If the paper is still
	scratched, try setting the Printhead level in Head
	Height to Highest. (→P.587) (→P.576)
	When printing on CAD Tracing Paper or other
	lm-based media, choose a VacuumStrngth setting
	of Standard, Strong, or Strongest. If the paper is
	still scratched, try setting the Printhead level in Head
	Height to Highest. (→P.587) (→P.576)
	When printing on paper 0.1 mm (0.004 in) thin
	or thinner, choose a VacuumStrngth setting of
	Weakest. If the paper is still scratched, try setting the
	Printhead level in Head Height to Highest. (→P.587)
	(→P.576)
	If edges of the paper curl and become soiled when
	printing on rolls of glossy photo paper, in Paper
	Detailed Settings in the printer driver, set Near End
	Margin to 20mm.

*1: Always make sure the loaded paper matches the media type setting on the printer.

668 Troubleshooting