Chapter10.Additionalserviceinformation
Thischapterprovidesadditionalinformationthattheservicerepresentativemightndhelpful.

Securityfeatures

Securityfeaturesinthissectionincludethefollowing:
•Passwords
•VitalProductData
•SecureManagedClient(somemodels)

Hardware-controlledpasswords

UsetheSetupUtilityprogramtosetthehardware-controlledpasswords.Formoreinformationabout
passwords,see“Usingpasswords”onpage41.

Operatingsystempassword

Note:ThissectionappliesonlytocomputermodelsthathaveanoperatingsystempreinstalledfromLenovo.
Anoperatingsystempasswordisverysimilartoapower-onpasswordanddeniesaccesstothecomputerby
anunauthorizeduserwhenthepasswordisactivated.Thecomputerisunusableuntilthecorrectpassword
isenteredandrecognizedbythecomputer.

VitalProductData

EachcomputerhasauniqueVitalProductData(VPD)codestoredinthenonvolatilememoryonthesystem
board.Afteryoureplacethesystemboard,theVPDmustbeupdated.ToupdatetheVPD,see“Updating
(ashing)theBIOSfromadisc”onpage180.

SecureManagedClient

TheSecureManagedClient(SMC)isastorage-based,desktopcomputingsolutionthathelpsbusinesses
reduceITcostsandimprovesecuritybyturningoffharddiskdrivesandstoringalldatainanon-server
remotelocationwhileofferinguserstheexibilityandperformanceofatraditionaldesktopcomputer.F or
computermodelsthatdonothaveaninternalharddiskdriveandapreinstalledoperatingsystem,but
usearemoteharddiskdriveaccessedthroughtheSMC-StorageArray,contactthenetworkorstorage
administrator.

BIOSlevels

AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing
informationtodeterminethecurrentlevelofBIOSinstalledinthecomputer,thelatestBIOSavailableforthe
computer,andwheretoobtainthelatestlevelofBIOS.
•TodeterminethecurrentlevelofBIOS:
–StarttheSetupUtilityprogram.
–SeeBIOSRevisionLevelonthemainsetupscreen.
•SourcesforobtainingthelatestlevelBIOSavailable
1.L enovosupportwebsite:http://www.lenovo.com/supp ort/
2.L enovoCustomerSupportCenter
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