Customer Services Directory | Panasonic KX-TH102-C manual

Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (1-800-211-7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)

Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

90For assistance, please visit http://www.panasonic.com/phonehelp

Image 90

Panasonic KX-TH102-C operating instructions Customer Services Directory, Customer services

Contents

Charge the handset battery for 4 hours before initial use Operating Instructions Phonebook Feature highlights Telephone and monitoring featuresKX-TH102-C Nmulti Talk V Camera Utility Multi Talk V softwareNmulti Talk V USB Utility Nmulti Talk V Printing Utility Accessory information Base unitHandset Sales and support information Other additional/replacement accessoriesAccessory item Order number Multi Talk V utility Expanding your phone system Handsets maxOther devices max KX-THA13 KX-THA12/KX-THA17 KX-THA16 AB C Various features using the optional unitsKX-THA12/KX-THA17 KX-THA16 KX-THA11 KX-THA12/KX-THA17 KX-THA16 KX-THA11 KX-THA14KX-THA17 Important safety instructions Installation Battery Medical Environment For best performanceBase unit location/noise Routine care Setting up the base unit Connecting the AC adaptorOverview Connecting the telephone line cord If you subscribe to a DSL service Noise filter Battery installation Setting up the handsetBattery charge Battery strength Battery icon Battery replacement Panasonic battery performance Operation Operating time Controls Base unit Mute Clear HandsetOFF Hold Intercom Understanding the indicators Charger Handset display items DisplaysBase unit display items Displayed Meaning Handset soft keys Menu icons Volume RingerMenu Set tel line iSET 3 Set dial mode iSET Setting the unit before useDialing mode Y o Display language Y o Date and time Y o Save iOFF Base unitSET iSTOP Pause button for PBX/long distance service users Using the handset YUsing the speakerphone Making calls Using the base unit o SP-PHONE Hold button Y o Useful features during a callAnswering calls Mute button Y o Flash button Y o For Call Waiting service usersTemporary tone dialing for rotary/pulse service users Handset clarity booster Y Using the other line during a call Handset phonebook Adding items to the handsetPhonebook Y Erasing items in the handset phonebook Y Finding and calling a handset phonebook item YEditing items in the handset phonebook Y Chain dial Y Copying all items Copying handset phonebook items YCopying an item Select Copy Finding and calling a base unit phonebook item o Base unit phonebookAdding items to the base unit phonebook o Stop Chain dial o Editing items in the base unit phonebook oErasing items in the base unit phonebook o Copying base unit phonebook items o Talking Caller ID Y Using Caller ID serviceCaller ID features Private name display Light-up ID Y Caller listRinger ID Y o Viewing the caller list and calling back Y o Editing a caller’s phone number before calling back Y o Displayed symbolsCaller ID number auto edit feature Example Erase iSTOP Erasing all items Handset Erasing a selected item HandsetClear iOFF Base unit Select Erase iYES Answering intercom calls Y o Intercom featureMaking intercom calls Y o Intercom Transferring a call Transferring calls Y oAnswering transferred calls Conference calls Transferring a call to the answering system Y oConference call with 2 outside calls Y o Intercom Call share Joining a conversation Y oCall privacy Y o Audio monitor Monitoring featureEnabling monitoring access Monitoring audio in the room Ringer settings Ringer volume Y oRinger tone Y o Ringer tone iSET Ring color Y Interrupt tone Y o Other settings Time adjustment Caller ID subscribers only Y oChanging the handset/base unit name Y o Handset key tone Y Handset Talking Caller ID YDisplay contrast Y o Handset auto talk Y Set tel line iSET 3 Line select iSET Setting telephone line Y oLine selection Flash time Line mode Set tel line iSET 3 Set line mode iSETChanging the PIN personal identification number o Call reservation iSET Call reservation oCustomer support Y o Customer support iSELECT Deregistering a unit Registering a unitRegistering the handset Y o Registration iSELECT Deregistration iSELECT 4 335 iOK Memory capacity Answering system featureSetting up the answering system Turning the answering system on o Useful features during playback Pre-recorded greeting messageGreeting check iSET Erasing messages o Answering system commands Key CommandClear Remote operation Using the answering system remotelyVoice memo Recording a voice memo o Remote commands Key Remote command Ring count o Answering system settingsRemote code o Ring count iSET Recording mode o Caller’s recording time oCall screening o Message alert Y Message alert iSELECT Bluetooth iSET Discoverable iSET Configuring a cellular phoneTurning on the discoverable mode o Registering a cellular phone o Connecting the cellular phone Making calls Y o Base unit Press SP-PHONE or Cellular ISELECTCall iCELL Useful features during a cellular call Using the land line during a cellular call Y oPutting a cellular call on hold Ringer volume Cellular settingsRinger settings for cellular calls Cellular setting iSET Ringer volume iSET Cellular setting iSET TAD cell iSET Answering system settings for cellular calls oCellular setting iSET Ringer tone iSET Cellular setting iSET 3 TAD ring count iSET Transferring a cellular call Transferring a cellular callAnswering a transferred cellular call Y o From the base unit to a cellular phone Conference call with a cellular call and land line call Y oFrom a cellular phone to the base unit Transfer to Cell iSET Using a Cellular Phone with this Unit Connecting to your network Connecting to your LANConnecting the USB cable to the unit RAM System requirements for your computerCPU HDD Wall mounting Belt clip Bluetooth iSET Headset iSET Headset select iSET Setting up a Bluetooth wireless headset oConnecting the corded headset Headset Optional Error messages Move closer to base Title errorNo link to base Try again Recharge battery is TroubleshootingGeneral use Problem Cause & solution Programmable settings Problem Cause & solution Problem Cause & solution Making/answering calls, intercom Phonebook Problem Cause & solution Caller ID Problem Cause & solution Answering system Problem Cause & solution Cellular connection/Bluetooth wireless headset Battery recharge Problem Cause & solution FCC and other information Useful Information Responsible party FCC Warning Specifications Customer Services Directory Customer services Warranty Panasonic CorporationNorth America Limited Warranty Limits And Exclusions Direct command chart/programming index Base TH102 Monitor access Ringer volumeCaller Adjustment*1 IDauto Voice enhancer Off Access*3 Greeting check Playback Recording modeCall screening Greeting record Index Index Page Page When you ship the product Panasonic Puerto Rico, IncCopyright