Panasonic KX-TH102-C - page 83

Useful Information

For assistance, please visit http://www.panasonic.com/phonehelp 83

Answering system

I cannot dial the phone

number edited in the

caller list.

LThe phone number you dialed might have an incorrect

edited pattern (for example, the long distance “1” or the

area code is missing). Edit the phone number with

another pattern (page 38).

The 2nd caller’s

information is not

displayed during an

outside call.

LIn order to use Caller ID, Call Waiting, or Call Waiting

Caller ID (CWID), you must first contact your telephone

company and subscribe to the desired service.

After subscribing, you may need to contact your

telephone company again to activate this specific

service, even if you already subscribed to both Caller ID

and Call Waiting with Caller ID services (CWID).

Problem Cause & solution

I cannot listen to

messages from a remote

location.

LA touch tone phone is required for remote operation.

LEnter the remote code correctly (page 59).

LThe answering system is off. Turn it on (page 61).

The unit does not record

new messages.

LThe answering system is not turned on for the line you

wish to record messages from. Select the desired line

or both lines by pressing {LINE SELECT} repeatedly,

then turn the answering system on (page 55, 61).

LThe recording time is set to “Greeting only”. Select

a different setting (page 62).

LThe message memory is full. Erase unnecessary

messages (page 57).

LThe answering system is activated for both lines, and

the 1st caller is leaving a voice message. The 2nd caller

cannot leave a message, but the caller information will

be stored (page 37).

LIf you subscribe to the Voice Mail service, messages

are recorded by the telephone company not your

telephone (page 62).

I cannot operate the

answering system.

LSomeone is operating the answering system.

LIf other users are talking on a conference call, you

cannot operate the answering system. Try again later.

The message indicator

on the handset flashes.

LNew messages have been recorded. Listen to the new

messages (page 57).

Problem Cause & solution

TH102-C.book Page 83 Monday, March 13, 2006 2:41 PM

Contents

Main Operating Instructions Table of Contents Introduction Preparation C Making/Answering Calls d Phonebook G Caller ID Service Feature highlights Thank you for purchasing a Panasonic Home Communication System Cellular Connection Package. Cordless handset Base unit Telephone and monitoring features KX-TH102-C MULTI TALK V software Help icon Accessory information Other additional/replacement accessories Sales and support information Expanding your phone system Handsets: max. 8 Other devices: max. 10 Various features using the optional units Your home CA B Your cellular phone BAC Page Important safety instructions SAVE THESE INSTRUCTIONS CAUTION: WARNING: For best performance Base unit location/noise Environment Routine care Setting up the base unit Overview 1 2 3 Connecting the AC adaptor Connecting the telephone line cord If you subscribe to a DSL service Setting up the handset Connecting the AC adaptor A Battery installation Battery charge Battery replacement 1 2 Controls Base unit ABCDE FGHIA KJLMNOQRPTSUVW X Y Handset Charger A B Understanding the indicators Displays Base unit display items Handset display items , Handset soft keys Menu icons d G A f F h d G i f F Symbols used in these operating instructions o Y Setting the unit before use Page Making/Answering Calls Making calls Using the handset 1 2 3 1 2 3 4 1 2 1 2 Making/Answering Calls Answering calls Using the handset 1 Using the base unit o 2 3 1 2 Handset voice enhancer 1 2 Using the other line during a call 1 2 3 1 Handset phonebook Adding items to the handset 1 2 3 4 1 2 1 2 3 Editing items in the handset 1 2 3 4 5 1 2 3 Phonebook Copying handset phonebook items 1 2 3 4 5 6 1 2 3 4 5 Phonebook Base unit phonebook Adding items to the base unit phonebook o 1 2 3 4 5 Page Caller ID Service Using Caller ID service Talking Caller ID Ann 555-321-5555 Caller ID Service Ringer ID Yo Caller list Viewing the caller list and calling back 1 2 3 1 2 3 4 1 2 3 4 Page Intercom feature Making intercom calls Yo 1 3 1 2 3 Transferring a call Transferring calls Yo 1 4 1 2 Conference calls Conference call with 2 outside calls 1 2 3 Conference call with an outside call and an intercom call Call share Joining a conversation Yo Call privacy Yo 1 2 Monitoring feature Enabling monitoring access 1 2 3 Audio monitor Ringer settings Ringer volume Yo 1 2 4 1 2 4 Recording songs from an audio device for ringer tones using the handset (Customize ring) Y 1 Audio cable Page Other settings Page Page 1 2 3 4 5 Changing the PIN (personal identification number) o 2 3 4 5 2 3 Customer support Yo 3 1 2 Registering a unit Registering the handset Yo 1 2 3 Answering system feature Memory capacity Setting up the answering system Turning the answering system on o Recording your greeting message o Listening to messages using the base unit Useful features during playback Answering System Erasing messages o Listening to messages using the handset 1 2 3 Answering System Useful features during playback 1 2 3 Answering System Voice memo Recording a voice memo o 3 1 2 Remote operation 1 2 Answering System 1 2 Answering system settings Remote code o 2 3 4 Ring count o 2 4 Recording mode o 2 3 Call screening o 1 2 3 Configuring a cellular phone Registering a cellular phone o 1 2 3 Making/answering calls using a cellular line Making calls Yo 1 2 4 1 Page Useful features during a cellular call Putting a cellular call on hold Using the land line during a cellular call 1 2 Cellular settings Ringer settings for cellular calls 1 2 3 4 1 2 3 4 Page Transferring a cellular call Transferring a cellular call 1 4 1 2 Conference calls Conference call with a cellular call and land line call 1 2 3 Conference call with a cellular call and an intercom call Connecting to your network Connecting to your LAN Connecting the USB cable to the unit LAN cable (Category 5 UTP cable) See note below. System requirements for your computer Wall mounting Base unit ) 1 2 3 Belt clip Screws (120 V AC, 60 Hz) 25.2 mm (1 inch) Wall mount template for the charger 25.2 mm (1 inch) Headset (Optional) Setting up a Bluetooth wireless headset o 1 2 3 4 5 6 Error messages Page Troubleshooting Page Page Page Page Page FCC and other information CAUTION: NOTE: FCC RF Exposure Warning: Specifications Customer services Customer Services Directory http://www.panasonic.com/consumersupport http://www.panasonic.com/contactinfo http://www.pasc.panasonic.com npcparts@us.panasonic.com Limited Warranty Limits And Exclusions Direct command chart/programming index Page Page Index Index Index Page Page If you need assistance with setup or operation 1 2 3 When you ship the product Attach your purchase receipt here. PQQX14674XA