Trouble shooting guide
Possible problem | Easy solution |
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Machine will not work | The safety locking arm may not be correctly engaged in |
when switched ‘ON’ | the vertical operating position with the locking arm located into |
| the two grooves on either side of the juicer cover (see picture on |
| page 8, Step 5). |
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Motor appears to stall | Wet pulp can build up under the cover if the juicing action |
when juicing | is too vigorous. Try slower juicing action by pushing the food |
| pusher down more slowly. Clean the integrated pulp container, |
| the stainless steel filter basket and the juicer cover. |
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Excess pulp building | Stop the juicing process. Remove the juicer cover, scrape off |
up in the micro mesh | pulp. |
filter basket | (soft and hard) vegetable and fruit varieties. |
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Pulp too wet and | Try a slower juicing action by pushing the food pusher down |
reduced extracted juice | more slowly. Remove stainless steel filter basket and thoroughly |
| clean mesh walls with the nylon brush. Rinse the stainless steel |
| filter basket under hot water. If the fine mesh holes are blocked, |
| soak the stainless steel filter basket in a solution of hot water |
| with 10% lemon juice to unblock the holes or wash in the |
| dishwasher. This will remove excess fibre build up (from fruit or |
| vegetables) which could be inhibiting the juice flow. |
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Juice leaks between | Try a slower juicing action by pushing the food pusher down |
the rim of the juicer | more slowly. Fruit and vegetables with a high water content |
and the cover of the filter | (tomatoes and watermelon) should be juiced on low speed. |
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Bowl surround juice sprays | Try a slower juicing action by pushing the food pusher down |
out from spout | more slowly. |
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Juicer makes loud | Filer basket is not properly snapped into position. |
noise when turned on | Turn the On/OFF button to OFF. Turn the power OFF. |
| Disassemble the Juice Fountain (refer to disassembling page 11). |
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No Juice coming out | Check that the spout is not blocked with pulp. |
while juicing | Refer to care and cleaning page 13. |
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