Useful Information

 

 

Making/answering calls, intercom

 

 

Problem

Cause & solution

Static is heard, sound

LMove the handset and the base unit away from other

cuts in and out.

electrical appliances (microwave, wireless LAN

Interference from other

appliance, etc.).

electrical units.

LMove closer to the base unit.

 

LRaise the base unit antennas.

 

LTurn on the clarity booster feature (page 29).

 

LIf your base unit is connected to a telephone line with

 

DSL service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

 

The handset and base

LThe ringer volume is turned off. Adjust it (page 46, 68).

unit do not ring.

 

 

 

I cannot make a call.

LThe dialing mode may be set incorrectly. Change the

 

setting (page 24).

 

LThe base unit (including answering system) or another

 

handset is in use. Try again later.

 

 

I cannot redial by

LIf the last number dialed was more than 48 digits long,

pressing {REDIAL}.

the number will not be redialed correctly. Dial the

 

number manually.

I cannot have a

LMake sure that a Panasonic optional headset is

conversation using the

connected properly (page 77).

headset.

LYour optional Bluetooth headset is not registered.

 

Register it (page 77).

 

LIf SP-phone is displayed on the handset, press {C}

 

to switch to the headset.

I cannot make long

LMake sure that you have long distance service.

distance calls.

 

 

 

I cannot page the

LThe called handset is too far from the base unit.

handset or base unit.

LThe called unit is in use. Try again later.

 

 

I cannot turn the clarity

LThe resources available for wireless communication

booster feature on.

(making or answering calls with another handset,

 

monitoring camera images from a computer, etc.) are

 

limited. Wait for the other user to end the operation and

 

try again.

 

 

The interrupt tones sound

LA call is being received. Press {OFF} to end the call or

while I am on an outside

stop monitoring, then answer the call.

call or on an intercom call

 

or monitoring a room.

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TH102-C operating instructions Making/answering calls, intercom, Problem Cause & solution