Appendix
Troubleshooting
Before calling for service, check the information in this section to see if you can remedy any problems yourself.
Table 3. Troubleshooting problems
Symptom | Corrective Actions |
|
|
No Picture | Check to see that both the LCD Monitor and the |
| computer are plugged in and turned on. |
|
|
“No Connection, | Check the signal cable connection between the |
Check Signal Cable” appears | computer and the LCD Monitor |
| Use the LCD Monitor self test described on page 8. |
|
|
“Video mode not supported” | Check the maximum resolution and the frequency |
| on the video port of your computer. |
| Compare these values with the data in the preset |
| timing modes, page 21. |
|
|
Picture is scrambled | Check the signal cable connection between the |
| computer and LCD Monitor. |
| Perform Auto Adjustment (see page 6). |
|
|
Picture is not clear | Adjust Fine and Coarse adjustments as needed (see |
| page 13). |
|
|
Picture is fuzzy | Perform LCD Monitor reset. |
| Eliminate accessories (i.e., video extension cables). |
|
|
Picture bounces or has wavy | Check the signal cable connection between the |
oscillations | computer and LCD Monitor |
|
|
Picture appears to be ghosting | Check the signal cable connection between the |
| computer and LCD Monitor. |
|
|
The image is too light or too dark | Adjust the Brightness and Contrast settings. |
|
|
Color is not uniform | Adjust the color settings using the OSD COLOR |
| menu. |
|
|
The colors are distorted with dark | Adjust the color settings using the OSD COLOR |
or shadowed areas | menu. |
|
|
English 17
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