Samsung Wireless Audio-Dock E750 DA-E750 DA-E750/KE, DA-E750/UM, DA-E750/ZN troubleshooting

troubleshooting

Before requesting service, please check the following.

symptom	check	remedy
the unit will not turn on.	• Is the power cord plugged	• Connect the power plug to
	into the outlet?	the outlet.
a function does not work when	• Has the Wireless Audio with	• Disconnect the power plug
the button is pressed.	Dock or the remote been	and connect it again.
	exposed to static electricity?
sound is not produced.	• Is the unit properly	• Connect it correctly.
	connected to device?	• Press the Mute button to
	• Is the Mute function on?	cancel the function.
	• Is the volume set to	• Adjust the volume.
	minimum?
the remote control does not	• Are the batteries drained?	• Replace with new batteries.
work.	• Is the distance between	• Operate closer to the main
	remote control and main	unit.
	unit too far?
Wi-fi network connection failed	• Check if your Wi-Fi router is	• Make sure the Network
	Wi-Fi certified.	Connection is set to
		Wireless (General).
		• Make sure the Wireless
		Audio with Dock unit is
		connected to a wireless IP
		router or modem.
the soundshare (tV pairing)	• Is your TV a supporting	• Check whether your TV is a
failed.	model?	supporting model or not.
	• Is your TV firmware the	(http://www.samsung.com)
	latest version?	• Update your TV with the
	• Does an error occur in	latest firmware.
	connection?	• Reset the unit.
		Press the WPS/RESET
		button in the TV mode.
		• Contact the call centre.

EnG

trouBlEsHootinG●

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