Before contacting a service center

Symptom

Causes

Remedy

 

 

 

The camera buttons

Camera malfunction

Remove / re-insert batteries and

do not operate

 

switch camera on

 

 

 

A card error has occurred

 

 

while the memory card is

Incorrect memory card format

Re-format the memory card (p.59)

in the camera.

 

 

 

 

 

Colour of image is different

White balance setting is incorrect.

Select appropriate White balance.

to the original scene

 

 

 

 

 

Images are too

Exposure is excessive.

Reset exposure compensation.

bright

 

 

 

 

 

The play back display

The lens or LCD monitor is smudged or dirty

Clean the lens or LCD

is not very clear

 

 

 

 

 

Date is not displayed

 

 

on the LCD monitor

Date imprint function is set to OFF

Switch the Date imprint function ON.

in the PLAY mode

 

 

 

 

 

 

Cable connection is incorrect.

Check the connection.

 

The camera is off.

Turn the camera on.

When using the

There are no batteries, the batteries are

Insert new batteries or check the

exhausted or the AC adapter is not

adapter connection.

PC’s explorer,

connected.

 

the [Removable

 

The operating system is not Windows

Install Windows 98, 98SE, 2000, ME,

Disk] file does not

98, 98SE, 2000, ME, XP/ Mac OS

XP/ Mac OS 9.1~10.2 to PC that

show

9.1~10.2. Alternatively the PC does not

supports USB.

 

 

support USB.

 

 

The USB driver is not installed.

Install a [USB Storage Driver].

 

 

 

The images don’t

Incorrect file name.

Do not change the image file name.

play back.

(Violation of DCF format)

 

 

 

 

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Samsung Digimax 301 Symptom Causes Remedy, Camera malfunction, Do not operate Switch camera on, Bright, Adapter connection