Chapter Troubleshooting | Samsung DP515A2GK01US specs

Chapter 5. Troubleshooting

Recovering/Backing up the Computer (Optional)	103
Reinstalling Windows (Optional)	110
Q&A	113

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Samsung DP515A2GK01US user manual Chapter Troubleshooting

Contents

Page Contents Chapter Getting Started Before You Start Using the software OS and Software Support Safety Precaution NotationsText Notations Copyright About the capacity representation of the storage About the Product Capacity Representation StandardAbout Memory Capacity Representation There is a danger of suffocation Safety PrecautionsInstallation Related Keep the plastic bags out of the reach of children There is a danger of electric shock or fire Power RelatedDo not touch the main plug or power cord with wet hands Do not unplug the power cord by pulling the cable only Connect the power cord to the AC adapter firmly AC Adapter Usage PrecautionsUse only the AC adapter supplied with the product Use an authorized battery and AC adapter only Battery Usage RelatedThere is a danger of electric shock or choking There is a danger of an explosion or fire Usage Related Never disassemble the power supply or AC adapter Upgrade RelatedThis may result in harming or burning your skin Failure to do so may cause electric shock Security and Movement Related Do not place a heavy object over the product Use only a battery authorized by Samsung ElectronicsDispose of worn-out batteries properly Use a wall outlet or multi-plug with a grounding part Take care not to drop the product while using it Do not insert your fingers into the PC Card Slot Do not use a damaged or modified CDCheck CDs for cracks and damage prior to use Never disassemble or repair the product by yourself Take care when touching the product or partsTake care not to throw or drop a computer part or device Use parts authorized by Samsung Electronics only Safety Precautions Proper Posture Proper Posture During Computer Use Hand Position Eye PositionKeep your arm at a right angle as shown by the figure Illumination Volume Control Headphones and SpeakersCheck your volume first to listen to music Use Time Break Time Front View Overview Touch buttons for corresponding models only Left View Right View Chargeable USB Access or charge a USB deviceMicrophone Ear-set / headset USB device accessing and charging functions are supported What is a chargeable USB port? About Windows Activation Press the Power button to turn the computer onTurning the Computer On and Off Turning the computer on Purchased operating system Charms menu appears when you place your mouseClick Settings Power Shut down Turning the computer off Chapter Using Windows Displaying Help What is Microsoft Windows 8? Start Screen Device and SettingsDesktop Switches to Desktop mode Camera Screen At a Glance Displaying Documents and Files Desktop Activating the Charms Using the Charms Network Changing the SettingsChange PC settings Icon Name Function Description Click the Charms Settings Displaying Currently Running Apps Using AppsUsing Apps Starting/Exiting an App Ex If you run the Weather App Store App at the same time Adding/Removing an App to/from the Start ScreenClick Start screen right-click your mouse button Continue after registering your Microsoft Account Using the Windows StoreConfiguring your Microsoft Account Click Users Your account Switch to a Microsoft account Windows Hot Key Function Touch Operation Function Description Using a Touch ScreeningUsing a Touch Screen Touch screen models only Learning about Basic Touch Screen Operations Touching and dragging Displays the last run AppSlightly press with your finger to select an item Screen, the corresponding capability is activated Your mouse Touch OperationZooms in or out of the target Target or more detailed information Calibrating the Screen Entering Characters Using the Tablet PC Input Panel Press the Touch keyboard icon Press the Handwriting Mode iconPanel Press the keys to enter your characters Using a Touch Screen Touch screen models only Chapter Using the computer Wireless signal Using a wireless keyboard/mouse OptionalInstalling the wireless receiver Example Wireless mouse Wireless keyboard Connect button Battery replacement LEDWindows Key Directional keys Shortcut Keys Shortcut KeysFn Lock On green LED lit Shortcut keys Function Description Adjust the volumeSwitch to power saving mode To restart the computer, press the Power button Scroll function Double-click functionRight click function Drag function Then reconnect it If the wireless keyboard does not workIf the indicator blinks, you need to replace the battery Disconnect the wireless receiver from the main body Check if the device works properly If the wireless mouse does not work Then, click Gesture Control Using hand gestures Optional Tips Recognized when the palm-shaped icon Gestures Hand Motions Multi Card Slot Optional Using the card Remove the card as following depending on the model To remove a memory cardMemory Card Naming Following message appears on the top right. Click to SDIOSecure Digital Input Output is not supported To format a memory cardClick the Windows Explorer Format Press the touch button Using the product as a monitorReturning to PC mode Monitor mode Using the Sound Recorder Adjusting the VolumeUsing the touch button Adjusting the Volume using the Volume Adjustment Program Settings Control Panel Hardware and Sound Using SoundAlive Optional Instructions for Cleaning the LCD Switching the picture modeSamsung Computer’s Defective LCD pixel management standard Connecting to the Wired LAN Wired NetworkConnect the LAN cable to the wired LAN port Network settings have been completed Operating System InstalledProtocols Left menu pane Using the WOL Wake On LAN function What is an Access Point AP? Wireless Network OptionalScreen figures and terms may differ depending on the model If you click the Charms menu Settings Connecting to a Wireless LANConnections icon, a list of available APs appears Configuring the TV Using the TV OptionalConnecting the TV Antenna Using the TV Optional Recorded TV program TV Program MenuElectronic Home Watching TV You can record a TV program on your computer Recording TVRecording the current program Creating a recording schedule Click Home Recorded TV Playing a recorded program Installing the batteries Using the Remote Control Optional Using the Remote Control Optional Registering the TPM program Setting Up the TPMInstalling the TPM program Initializing the TPM chip TPM Status to Clear Initializing the TPM chip Using the TPM Security Device Optional Method Installing the TPM program Bottom right corner. Then, click PasswordInfineon Security Platform Solution Security Platform Security authentication settings begin with This dialog box only appears when the folder is encrypted Using the TPM programEncrypting a file folder Click OK Opening an encrypted folder fileDecrypting an encrypted folder file Double-click an encrypted folder file Original data files are not encrypted When the virtual drive PSD does not appearFrom the pop-up menu If you have not selected the option during the registration Create/Manage Contents. and click NextDeleting the virtual drive Click Personal Secure Drive Click the Start Computer Drive C ProgramData Control Panel Programs Uninstall a programTPM chip initialization process Player+ Using the Multimedia App OptionalThird-party software related services Camera+ Or Gallery app Using the S Camera+ appPrecautions while taking a picture or video Position Using the PhotoStudio app Using the S Player+ app HomeSync Lite Using Apps With a Samsung Smartphone OptionalSamsung Kies SideSync Bottom right corner Then, click SW Update Samsung Software Update Then, click Support Center Diagnosing the Computer Status and Troubleshooting Using the Security Slot Chapter Settings and Upgrade Product Bios Setup Setup Menu Bios Setup ScreenSetup Menu Description Setting a Supervisor Password Setting a Boot Password Setting Up a Boot Password Setting a User PasswordSet the Password on boot item to Enabled Enter Deactivating the PasswordChanging the hard disk drive password Supervisor Password item, press Enter Setup Changing the Boot Priority Chapter Troubleshooting You can back up your entire Windows drive Recovering/Backing up the Computer OptionalRecovery Introduction Restores the entire Windows drive Normally RecoveringSelect a recovery point and click Recover If Windows does not start Backing up Recovering after a BackupYou cannot select a DVD drive Recovering Separately to connect the hard disk and your computer You need to purchase an external hard USB connectorDisk with the same settings To copy the external storage disk Export Disk Image Function Files such as your photo, video and music Computer Recovery Function in WindowsRecovery process Reinstall Windows again Reinstalling in Windows Reinstalling Windows Optional Custom Upgrade Install Now Reinstalling when Windows does not start Recovery Related Q1 I cannot find the Start button on the Desktop Q5 How can I install a printer driver?Click the program. Then click uninstall Windows 8 Related Looks smaller Settings, type size, color, and so on?How to activate Active Screen Chapter Appendix Safety Instructions Important Safety InformationSetting Up your System Care During Use Instruction On Safety Operation of NotePC Laser Safety Note Replacement Parts and AccessoriesBattery Disposal Laser Safety Connect and Disconnect the AC adapter Power Cord RequirementsGeneral Requirements Regulatory Compliance Statements Wireless Guidance United States of America USA and Canada Safety Requirements and NoticesExplosive Device Proximity Warning Unintentional Emitter per FCC Part Safety Notices for Other Devices in the Wireless NetworkUse On Aircraft Caution If fitted with 2.4G band or 5G band Intentional emitter per FCC Part Health and safety information Unintentional Emitter per ICES-003 CanadaIntentional Emitter per RSS Si l’appareil est équipé d’une bande 2,4 G ou 5 G European Union BrazilEuropean Union CE Marking and Compliance Notices Low band 5.15 5.35 GHz is for indoor use only European Directives Danish ČeskyCzech Dansk Polish MagyarHungarian Polski Local Restriction of 802.11b/802.11g Radio Usage Manufacturer Information Belgium GeneralFrance India Only Weee Symbol InformationApplicable in countries with separate collection systems Samsung Packaging Take-Back Program Product Specifications Energy Star Partner Registered Trademarks Glossary Firewall Hibernation Mode Protocol Network AdministratorNotification Area Partition Share Sleep ModeSdxc Secure Digital eXtended Capacity Server AOT Index