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Samsung DP515A2GK01US user manual Chapter Troubleshooting, Reinstalling Windows Optional

Models: DP515A2GK01US

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Chapter 5.

Troubleshooting

Recovering/Backing up the Computer (Optional)	103
Reinstalling Windows (Optional)	110
Q&A	113

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Samsung DP515A2GK01US Chapter Troubleshooting, Reinstalling Windows Optional, Recovering/Backing up the Computer Optional

Contents

User Manual Chapter 4. Settings and Upgrade ContentsChapter 2. Using Windows Chapter 3. Using the computerProper Posture During Computer Use Safety PrecautionsChapter Getting Started Before You StartUsing the software Before You StartOS and Software Support Safety Precaution NotationsText Notations CopyrightBefore You Start About the Product Capacity Representation StandardAbout the capacity representation of the storage About Memory Capacity RepresentationInstallation Related Safety PrecautionsSafety Precautions Power Relatedwall outlet and contact a service center Failure to do so may result in electric shock AC Adapter Usage PrecautionsSafety Precautions Using another adapter may cause the screen to flickerSafety Precautions Battery Usage RelatedThere is a danger of electric shock or choking Safety Precautions Usage RelatedDo not connect a phone line connected to a digital phone to the modem Safety Precautions Upgrade RelatedSafety Precautions Security and Movement RelatedFailure to do so may cause electric shock Do not place a heavy object over the product Safety PrecautionsInstallation Related Battery Usage RelatedUsage Related Safety PrecautionsDo not place a candle, light cigar, etc. over or on the product Safety Precautions The product might be damaged or users may trip over the cables Safety PrecautionsUpgrade Related Security and Movement RelatedSafety Precautions Cautions on Preventing Data Loss Hard Disk ManagementProper Posture Proper Posture During Computer UseKeep the monitor or LCD away from your eyes by at least 50cm Eye PositionHand Position Proper Posture During Computer UseOperation Condition Volume Control Headphones and SpeakersUse Time Break Time IlluminationFront View OverviewTouch buttons for corresponding models only Caution when using the touch buttonsOverview Overview Right ViewLeft View Power ButtonOverview Rear ViewDC Jack To keep USB charging active in the power-off state, set theWired LAN Port OverviewTurning the computer on Turning the Computer On and OffAbout Windows Activation Turning the Computer On and Off Turning the computer off2 Click Settings PowerUsing Apps Chapter Using WindowsWhat is Microsoft Windows 8? Using the CharmsDisplaying Help What is Microsoft Windows 8?Start Screen Screen At a GlanceDisplaying Documents and Files DesktopScreen At a Glance Activating the Charms Using the CharmsChange PC settings Changing the SettingsUsing the Charms Displaying Currently Running Apps Using AppsUsing Apps Starting/Exiting an AppEx If you run the Weather App and Store App at the same time Adding/Removing an App to/from the Start ScreenUsing Apps 2 Ex When removing an App in the Start screenConfiguring your Microsoft Account Using the Windows StoreUsing Apps Windows Hot Key Function Using a Touch Screen Touch screen models only Using a Touch ScreeningLearning about Basic Touch Screen Operations Dragging from the bottom edge Using a Touch Screen Touch screen models onlyDragging from the left edge toward the centerTouch Operation Using a Touch Screen Touch screen models onlyUsing a Touch Screen Touch screen models only Calibrating the Screenpress OK Input Mode Using the Tablet PC Input PanelEntering Characters Using a Touch Screen Touch screen models onlyPress the Handwriting Mode icon Entering characters using the Touch keyboardEntering characters in Handwriting Mode Using a Touch Screen Touch screen models onlyUsing a Touch Screen Touch screen models only Note for Using the Touch ScreenThis may result in your touch screen being damaged Using the product as a monitor Optional Chapter Using the computerUsing a wireless keyboard/mouse Optional Using hand gestures OptionalInstalling the wireless receiver Using a wireless keyboard/mouse Optional2 Insert the batteries and then close the battery cover Wireless keyboardUsing a wireless keyboard/mouse Optional 1 Locate the battery cover at the bottom back of the keyboardBattery cover Using a wireless keyboard/mouse OptionalBattery replacement LED This indicates when it is time to replace the batteryChapter 3 Using the computer Shortcut KeysMethod Using a wireless keyboard/mouse OptionalHowever, a function to turn the keyboard off is not supported Using a wireless keyboard/mouse OptionalScroll function Double-click functionRight click function Drag functionUsing a wireless keyboard/mouse Optional If the wireless keyboard does not workCheck if it is out of battery Check the status of the wireless signal receiverCheck if it is out of battery If the wireless mouse does not workUsing a wireless keyboard/mouse Optional Turn the switch to the ON positionUsing the computer Using hand gestures Optionalappears on the TipsUsing hand gestures Optional If you place your hand in front of the camera, your hand isMove to the Using hand gestures OptionalGestures Hand MotionsMulti Card Slot Optional Using the cardMulti Card Slot Optional To remove a memory cardMemory Card Naming Format To format a memory cardMulti Card Slot Optional Click the Windows ExplorerUsing the product as a monitor Using the product as a monitor OptionalReturning to PC mode Using the Sound Recorder Adjusting the VolumeUsing the touch button Adjusting the Volume using the Volume Adjustment ProgramControl Panel Hardware and Sound Using SoundAlive OptionalAdjusting the Volume SettingsInstructions for Cleaning the LCD Switching the picture modeSamsung Computer’s Defective LCD pixel management standard Connecting to the Wired LAN Wired NetworkConfigure the IP settings Wired NetworkWired Network Using the WOL Wake On LAN functionProperties What is an Access Point AP? Wireless Network OptionalWireless Network Optional Connecting to a Wireless LANIf you click the Charms menu Settings Configuring the TV Using the TV OptionalConnecting the TV Antenna Using the TV Optional Note on ConfigurationResetting the channels Using the TV Optional TV Program MenuHome Chapter 3 Using the computer Watching TVUsing the TV Optional The TV broadcast is displayed immediately. Switch to theUsing the TV Optional Recording TVRecording the current program Creating a recording scheduleUsing the TV Optional Playing a recorded programClick Home Recorded TV Installing the batteries Using the Remote Control OptionalThis button is not supported on some computers Volume Controls Stop Using the Remote Control OptionalSetting Up the TPM Using the TPM Security Device OptionalInitializing the TPM chip Using the TPM Security Device OptionalUsing the TPM Security Device Optional 1 Run Recovery and click on System Software Installing the TPM programMethod Using the TPM Security Device OptionalUsing the TPM Security Device Optional Registering the TPM programEncrypting a file folder Using the TPM programUsing the TPM Security Device Optional Decrypting an encrypted folder file Opening an encrypted folder fileUsing the TPM Security Device Optional Using the TPM Security Device Optional Using the virtual drive Personal Secure Drive PSDWhen the virtual drive PSD is not loaded When the virtual drive PSD does not appearand click Personal Secure Drive Deleting the virtual driveUsing the TPM Security Device Optional contents.” and click NextInfineon TPM Professional Package . Then click Uninstall Using the TPM Security Device Optional5 and folders item, select the Show hidden files, folders, and Third-party software related services Using the Multimedia App Optionalor Gallery app Using the S Camera+ appUsing the Multimedia App Optional Precautions while taking a picture or videoWhen done, save the image as a different name Using the PhotoStudio appUsing the Multimedia App Optional Select an editing mode from the lower-right bar. The content1 On the Start screen, select S Player+ Using the S Player+ appUsing the Multimedia App Optional Chapter 3 Using the computerHomeSync Lite Using Apps With a Samsung Smartphone OptionalSamsung Kies SideSyncSoftware List Samsung Software Updatesoftware programs and drivers installed when you purchased the Select the items that you want to update before proceedingSearching for computer’s problems Diagnosing the Computer Status and TroubleshootingFrom the Start Screen, right-click any area and select Using the Security Slot Changing the Boot Priority Chapter Settings and UpgradeBIOS Setup Setting a Boot PasswordEntering the BIOS Setup BIOS SetupUsed to configure security functions, including The BIOS Setup ScreenBIOS Setup Using this menu, you can configure the majorSetting a Supervisor Password Setting a Boot PasswordSet the Password on boot item to Enabled Setting a User PasswordSetting Up a Boot Password Setting a Boot PasswordSetting up a Hard Disk Drive Password Optional Deactivating the PasswordSetting a Boot Password Changing the Boot Priority Reinstalling Windows Optional Chapter TroubleshootingRecovering/Backing up the Computer Optional Recovery Introduction Recovering/Backing up the Computer OptionalRecovering/Backing up the Computer Optional RecoveringIf Windows does not start Backing up Recovering after a BackupRecovering/Backing up the Computer Optional You can recover your computer using the backup from the above RecoveringRecovering/Backing up the Computer Optional You can use your computer after the recover is completedRecovering/Backing up the Computer Optional To copy the external storage diskRecovering/Backing up the Computer Optional Export Disk Image FunctionTo restore the computer settings to the factory default settings Follow the onscreen instructions to proceed with the Computer Recovery Function in WindowsRecovering/Backing up the Computer Optional restore your PC while keeping your mediaReinstalling in Windows Reinstalling Windows Optional7 Registerscreen. a user according to the instructions on the Windows Reinstalling Windows OptionalUpgrade CustomReinstalling Windows Optional Reinstalling when Windows does not startInstall Now Recovery Related Windows 8 Related Page Product Specifications Important Safety InformationReplacement Parts and Accessories WEEE Symbol InformationSafety Instructions Important Safety InformationSetting Up your System Care During Use The Instruction On Safety Operation of NotePCImportant Safety Information Battery Disposal Replacement Parts and AccessoriesLaser Safety Replacement Parts and Accessories Power Cord RequirementsConnect and Disconnect the AC adapter General RequirementsRegulatory Compliance Statements Wireless GuidanceRegulatory Compliance Statements USA and Canada Safety Requirements and NoticesUnited States of America Use in specific environmentsUnintentional Emitter per FCC Part Other Wireless DevicesRegulatory Compliance Statements Regulatory Compliance Statements Intentional emitter per FCC PartExposure to Radio Frequency RF Signals Certification Information SAR Health and safety informationRegulatory Compliance Statements Regulatory Compliance Statements CanadaUnintentional Emitter per ICES-003 Intentional Emitter per RSSOperation of this device is subject to the following two conditions Regulatory Compliance StatementsSi l’appareil est équipé d’une bande 2,4 G ou 5 G Regulatory Compliance Statements BrazilEuropean Union European Union CE Marking and Compliance NoticesRegulatory Compliance Statements European DirectivesEuropean Radio Approval Information for products fitted with EU-approved radio devicesRegulatory Compliance Statements EU R&TTE Compliance StatementsMagyar Regulatory Compliance StatementsEuropean Economic Area Restrictions Manufacturer InformationRegulatory Compliance Statements Belgium RTC CAUTIONRegulatory Compliance Statements GeneralCorrect disposal of this product WEEE Symbol InformationIndia Only USA ONLYChapter Samsung Packaging Take-Back ProgramSimply call the following number for the locations nearest you CRT Processing, LLC 877 Kathy Severson - Logistics contactAMD Radeon HD8330 Graphics Internal Graphics Product SpecificationsAMD Radeon HD8400 Graphics Internal Graphics Product Specifications Registered TrademarksHDMI ENERGY STAR PartnerGlossary DHCP Dynamic Host Configuration ProtocolD-sub D-subminiature Glossary DVD Digital Versatile DiskLAN Local Area Network LCD Liquid Crystal DisplayThis is the extension of the SD card that supports over 2GB bytes PCMCIA Personal Computer Memory Card International Association cardSDHC Secure Digital High Capacity card GlossarySDXC Secure Digital eXtended Capacity USB Universal Serial BusSleep Mode GlossaryIndex

Chapter 5.

Recovering/Backing up the Computer (Optional)

Reinstalling Windows (Optional)