troubleshooting

CHECK THESE POINTS IF YOUR DRYER…

PROBLEM

SOLUTION

 

 

Doesn’t run.

• Make sure the door is latched shut.

 

• Be sure the power cord is plugged into a live electrical outlet.

 

• Check the home’s circuit breaker and fuses.

 

• Press the Start/Pause button again if the door is opened during the

 

cycle.

 

 

Doesn’t heat.

• Check the home’s circuit breaker and fuses.

 

• On a gas dryer, check that the gas supply is on.

 

• Clean the lint fi lter and exhaust duct.

 

• Dryer may have moved into the cool-down phase of the cycle.

 

 

Doesn’t dry.

• Check all of the above, plus...

 

• Be sure the exhaust hood outside the home can open and close

 

freely.

 

• Check exhaust system for lint buildup. Ducting should be inspected

 

and cleaned annually.

 

• Use a 4” rigid metal exhaust duct.

 

• Do not overload. 1 wash load = 1 dryer load.

 

• Sort heavy items from lightweight items.

 

• Large, bulky items like blankets or comforters may require

 

repositioning to ensure even drying.

 

• Check that the washer is draining properly to extract adequate water

 

from the load.

 

• Load may be too small to tumble properly. Add a few towels.

 

 

Is noisy.

• Check the load for objects such as coins, loose buttons, nails, etc.

 

Remove promptly.

 

• It is normal to hear the dryer gas valve or heating element cycle on

 

and off during the drying cycle.

 

• Be sure the dryer is leveled properly as outlined in the installation

 

instruction.

 

• It is normal for the dryer to hum due to the high velocity of air moving

 

through the dryer drum and exhaust system.

 

 

Dries unevenly.

• Seams, pockets, and other similarly heavy areas may not be

 

completely dry when the rest of the load has reached the selected

 

dryness level. This is normal. Select the More Dry setting if desired.

 

• If one heavy item is dried with a lightweight load, such as one towel

 

with sheets, it is possible that the heavy item will not be completely

 

dry when the rest of the load has reached the selected dryness level.

 

Sort heavy items from lightweight items for best drying results.

 

 

Has an odor.

• Household odors from painting, varnishing, strong cleaners, etc.

 

may enter the dryer with the surrounding room air. This is normal as

 

the dryer draws the air from the room, heats it, pulls it through the

 

tumbler, and exhausts it outside.

 

• When these odors linger in the air, ventilate the room completely

 

before using the dryer.

 

 

32_ troubleshooting

DV331AE-03026A-01_EN.indd Sec12:32

2011-03-28 ￿￿ 12:18:11

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Samsung DV331AG, DV331AE user manual Troubleshooting, Check These Points if Your DRYER…, Problem Solution
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DV331AG, DV331AE specifications

The Samsung DV331AE and DV331AG are two highly efficient and versatile dryer models designed to meet the diverse laundry needs of modern households. Both models stand out for their impressive features, user-friendly design, and innovative technologies that streamline the drying process.

One of the primary features of the Samsung DV331AE and DV331AG is their advanced drying technology. These models are equipped with Samsung's Eco Dry feature, which significantly reduces energy consumption without compromising drying performance. The Eco Dry system intelligently optimizes the drying cycle, making these dryers not only environmentally friendly but also cost-effective for long-term use.

Another significant aspect is the large capacity of both models. With a generous drum size, the DV331AE and DV331AG can accommodate large loads, making them perfect for families or anyone who frequently does laundry. The spacious drum allows for efficient airflow and even distribution of heat, ensuring that clothes dry thoroughly and quickly.

Samsung's innovation also shines through with the inclusion of Sensor Dry technology. This feature monitors moisture levels within the drum and adjusts drying time accordingly, preventing over-drying and ensuring that clothes come out precisely as needed. This not only helps to maintain the integrity of fabrics but also contributes to energy efficiency.

In terms of convenience, both models offer a range of drying cycles and options to suit various fabric types and drying preferences. From delicate items to heavy-duty blankets, users can easily select the appropriate cycle for optimal results. Additionally, the wrinkle release option minimizes the need for ironing by reducing wrinkles during the drying process.

User experience is further enhanced with features like a digital display, intuitive controls, and a lint filter indicator that alerts users when the filter needs cleaning. These thoughtful design elements make operating the dryer straightforward and enhance overall efficiency.

Furthermore, both the DV331AE and DV331AG models prioritize durability and reliability. Their robust construction and high-quality components ensure that they can withstand the demands of regular use while delivering consistent performance over time.

In summary, the Samsung DV331AE and DV331AG dryers combine efficiency, user-friendly features, and innovative technologies, making them excellent choices for anyone looking to upgrade their laundry experience. With their vast capacities, energy-saving options, and smart drying technologies, these models are well-equipped to handle the laundry needs of today’s busy lifestyles.
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