TROUBLESHOOTING GUIDE

When the air conditioner does not work, it is sometimes a minor problem which the user can handle. Before calling customer service, please check the following points to see if they solve your problem. Additional troubleshooting tips may be found on our website at: www.windchaserproducts.com.

Problem

Probable Causes

 

Solutions

 

 

 

 

The air conditioner/dehumidifier

1) Plug not properly inserted into

1)

Plug the appliance in properly.

doesn’t work.

wall socket.

 

 

 

2) Insufficient amount of amperage

2)

Check circuit board for

 

to start unit.

 

15-20amp fuse availability.

 

3) Water tank is full / alarm light

3)

Check Drain (A) for obstruction

 

illuminated.

 

and/or empty Drain (B).

 

 

 

 

The air conditioner cuts off.

1) Exhaust hose too long, run

1)

Exhaust hose can only be

 

incorrectly or kinked.

 

extended using max. 5’ of 4”

 

 

 

PVC pipe for a total exhaust

 

 

 

length of 10’.

 

2) Unit too close to wall or object.

2)

Unit should be at least 1 ½’

 

 

 

away from walls and objects

 

3) Flap vent obstructs wall

3)

Use screen instead of Flap vent

 

exhaust.

 

for wall exhaust.

 

4) Ceiling or basement does not

4)

Unit will overheat if the exhaust

 

have ample ventilation.

 

cannot fully vent.

 

5) The “timer off” function has been

5)

Push the power button to turn unit

 

activated.

 

on.

 

 

 

 

The air conditioner/

1) In the A/C function, the ambient

1)

This is normal. Set the

dehumidifier LED indicator

temperature has reached the set

 

temperature lower to turn the

light blinks.

temperature and therefore the

 

compressor back on.

 

compressor has shut off.

 

 

 

2) In the dehumidifier function, the

2)

This is normal.

 

humidity in the room is 50% or

 

 

 

lower and therefore the

 

 

 

compressor is not running.

 

 

The LED display shows the

The unit’s “timer on” feature is

1)

This is normal.

unit is set, but the unit is not

activated.

 

 

running.

 

2) Push the Power button to turn the

 

 

 

unit on and deactivate the “timer

 

 

 

on” feature.

 

 

 

The Alarm Indicator Light is

The condensate tank is full and

If you are using Drain (A), make

Illuminated

the unit cannot drain. This safety

sure that the drain hose is no more

 

feature turns off the unit to protect

than 5.9 feet above the ground. If

 

the unit and prevent the

Drain (A) still does not work, the

 

condensate tank from overflowing.

condensate must be drained

 

 

through Drain (B). After draining

 

 

the tank, you should be able to

 

 

restart and use the unit.

 

 

 

11

 

 

 

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WindChaser Products PACR12 instruction manual Troubleshooting Guide, Problem Probable Causes Solutions
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PACR12 specifications

The WindChaser Products PACR12 is a remarkable advancement in portable air conditioning systems, designed to meet the needs of both residential and commercial applications. This innovative unit combines performance and efficiency, making it a popular choice among consumers looking for reliable cooling solutions.

At the core of the PACR12 is its impressive cooling capacity, delivering 12,000 BTUs, which can effectively cool spaces up to 500 square feet. This makes it ideal for use in medium-sized rooms, including living rooms, offices, and even workshops. The powerful compressor ensures that the PACR12 operates efficiently, providing quick and consistent temperature control.

One of the standout features of the PACR12 is its energy efficiency. This unit is equipped with an Energy Efficiency Ratio (EER) that meets rigorous standards, allowing users to enjoy significant savings on energy bills. The PACR12 is also designed with an eco-friendly refrigerant, contributing to environmentally conscious cooling practices.

The PACR12 boasts a user-friendly interface, featuring a digital display and intuitive controls. This allows users to easily adjust temperature settings, fan speeds, and operational modes, including cooling, dehumidifying, and fan-only modes. The programmable timer adds convenience, enabling homeowners to schedule cooling cycles based on their preferences.

Another key characteristic of the PACR12 is its portability. Equipped with caster wheels and a lightweight design, this air conditioner can be easily moved from room to room. Its compact size also means it can fit snugly in tight spaces, without compromising on performance.

Additionally, the PACR12 comes with an advanced filtration system that helps improve indoor air quality. The washable and reusable filter captures dust, allergens, and other particles, ensuring that the air circulated is fresh and clean. This is particularly beneficial for allergy sufferers and contributes to a healthier indoor environment.

Installation of the PACR12 is straightforward, thanks to its included window installation kit. This kit is designed to accommodate various window sizes, making it easier for users to set up their cooling system without the need for professional assistance.

In summary, the WindChaser Products PACR12 is a powerful, efficient, and user-friendly portable air conditioner. Its combination of cooling capacity, energy efficiency, portability, and advanced features make it a standout choice for anyone seeking a reliable cooling solution for their space. Whether for personal use or in a professional setting, the PACR12 delivers impressive performance and quality.
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