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4.4 Ribbon FeedTroubleshooting
Problem Cause and remedy
Ribbon doesn't
wind. • Printmode is set to
direct-thermal printing.
• Wrong ribbon path.
• Ribbon wind direction is
reversed.
• Ribbon wind tension is
not correct.
→Change to the thermal-transfer
printing.
→Use correct path.
→Set it properly.
→Set it properly.
Ribbon wrinkles. • Tensionof r ibbon holder
and ribbon winder is not
correct.
• Print density (heating
factor) is not correct.
• Angle of ribbon guide bar
is not correct.
→Set it properly.
→Correct the parameter of the Hnn
commandwith the printing
contents definition mode.
→Contactour service personnelto
adjust the ribbon guideb ar.
Note: If narrow paper is used, the ribbon m ay wrinkle. Decrease
the right head pressure by turning the offset adjust ment screw to
prevent ribbon from wri nkling.