4.4 Ribbon Feed Troubleshooting

Problem

Cause and remedy

 

 

 

Ribbon doesn't

Print mode is set to

Change to the thermal-transfer

wind.

direct-thermal printing.

 

printing.

 

Wrong ribbon path.

Use correct path.

 

Ribbon wind direction is

Set it properly.

 

reversed.

 

 

 

Ribbon wind tension is

Set it properly.

 

not correct.

 

 

 

 

 

 

Ribbon wrinkles.

Tension of ribbon holder

Set it properly.

 

and ribbon winder is not

 

 

 

correct.

 

 

 

Print density (heating

Correct the parameter of the Hnn

 

factor) is not correct.

 

command with the printing

 

 

 

contents definition mode.

 

Angle of ribbon guide bar

Contact our service personnel to

 

is not correct.

 

adjust the ribbon guide bar.

 

Note: If narrow paper is used, the ribbon may wrinkle. Decrease

 

the right head pressure by turning the offset adjustment screw to

 

prevent ribbon from wrinkling.

 

 

 

 

 

 

4-9

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Citizen Systems CLP-6001, CLP-6002 user manual Ribbon Feed Troubleshooting