Indication

Description

Corrective actions

 

 

 

RibonOut

Ribbon end

Check the contents and clear with the Stop

 

 

key.

 

 

Install the ribbon.

 

 

Check that the ribbon winds fully.

 

 

Correct the faulty setting of the print mode

 

 

(direct-thermal or thermal-transfer).

 

 

 

OverHeat

PCB overheat

Turn off the power and reset the printer.

 

 

If this recurs, contact our service personnel.

 

 

 

Fan stop

Fan stop

Check for the fan stop caused by the problems

 

 

such as foreign matter entered in the air vent.

 

 

Automatically returned if the fan turns again.

 

 

If disassembling is needed to remove foreign

 

 

matter or the problem can't be identified,

 

 

contact our service personnel.

 

 

 

OP Err

Option board

Turn off the power and reset the printer.

 

abnormality

If this recurs, contact our service personnel.

 

 

 

Cut Err

Auto-cutter

Check the contents and clear with the Stop

 

abnormality (such as

key.

 

poor engagement)

If this can't be cleared, turn off the power and

 

 

 

 

remove foreign matter from the auto-cutter.

 

 

If this recurs, contact our service personnel.

 

 

 

ROM Err

ROM checksum error

Turn off the power and reset the printer.

 

 

If this recurs, contact our service personnel.

 

 

 

RAM Err

RAM checksum error

Turn off the power and reset the printer.

 

 

If this recurs, contact our service personnel.

 

 

 

− −

System error (such as

First protect the system, then reset the printer.

 

timer or CPU

 

 

malfunction)

 

 

 

 

4-6

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Image 49
Citizen Systems CLP-6002, CLP-6001 user manual