Samsung DVD-C550/XSS Reference, Setting Up the General Options, Setting Up the Support Options

Setting Up the General Options

1.With the unit in Stop mode, press the MENU button. Press the √/® buttons to select SETTINGS, then press the ENTER button.

2.Press the π/† buttons to select GENERAL, then press the ® or ENTER button.

3.Press the π/† buttons to select the desired item, then press the ® or ENTER button.

Setting Up the Support Options

Support option enable you to check your DVD player information such as the model code, Software Version, The serial and version numbers can be found on the back side of your DVD-Player.

1.With the unit in Stop mode, press the MENU button. Press the √/® buttons to select SETTINGS, then press the ENTER button.

2.Press the π/† buttons to select SUPPORT, then press the ® or ENTER button.

3.Select PRODUCT INFORMATION, then press the ® or ENTER button.

Reference

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem		Action
	•	5.1 channel sound is reproduced only when the following conditions are met. :
5.1 channel sound is not		1) The DVD player is connected with the proper Amplifier
		2) The disc is recorded with 5.1 channel sound.
being reproduced.
	•	Check whether the disc being played has the "5.1 ch" mark on the outside.
(DVD-C550K)
	•	Check if your audio system is connected and working properly.
	• In a SETUP Menu, is the Audio Output set Bitstream?
The screen is blocked.	•	Press the ■/®button (in front panel) for more than 5 seconds under no
		disc inside. All setting will revert to factory settings.
	•	Press the ■/®button (in front panel) for more than 5 seconds under no
Forgot password.		disc inside. All setings including the password will revert to the factory
		settings. Don't use this unless absolutely necessary.
	•	Check the Video output is HDMI enabled.
No HDMI output	• Check the connection between the TV and the HDMI jack of DVD player.
	• See if the TV supports this 480p/ 576p/720p/1080i/1080p DVD player.
Abnormal HDMI output	• If snow noise appears on the screen, it means that TV does not
screen.		support HDCP (High-bandwidth Digital Content Protection).
	•	Check your TV system setup correctly.
HDMI output Jitter	•	The screen Jitter phenomenon may occur when frame rate is converted from 50Hz to
		60 Hz for 720p/1080i/ 1080p HDMI (High Definition Multimedia Interface) Output.
	• Please refer to the user's manual of your TV.

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