Troubleshooting

(DVD-VIDEO/DVD-RAM/DVD-RW/DVD-R)

If your product malfunctions, go through the check points below before contacting a Samsung authorized service center,

No power.

• Check whether the power cord is securely plugged into the power outlet.

 

• Did you press the STANDBY/ON button of your DVD Recorder-VCR.

 

 

The input is dis-

The DVD Recorder-VCR requires some time to initialize after it is turned

played for a while

on.

when the power

 

turns on.

 

 

 

Cannot record

• Check whether the power cord is securely plugged into the power outlet.

• Did you set the DVD Recorder-VCR channel settings correctly?

TV programs.

• Check the free space on your DVD-RAM/DVD-RW/DVD-R disc.

 

 

• Check the antenna cable is connected.

 

 

Timer recording

• Check the recording time, end time and current time settings again.

does not work

• Recording will be cancelled, if the power is removed due to a power

properly.

failure or other reason during recording.

 

 

 

• Check whether the disc is formatted. This product can record on

Cannot

formatted discs only.

record.

• Is the DVD-RAM cartridge protected?

 

Set the write protect tab to the unprotect position.

 

• Check whether your DVD-RAM/DVD-RW/DVD-R disc has a sufficient free

 

space.

 

 

I pressed the REC

Recording is available on DVD-RAM/DVD-RW/DVD-R discs only.

button but there

If a programme is copy protected, you cannot record it.

is no response.

 

 

 

I forget the pass

Press the ➛➛ and ❿❿ button of your DVD Recorder-VCR at the same time

word for parental

when the power is on. All settings including password will revert to factory

care.

settings. Do not use it if not absolutely required.

 

(Note that this function is available only when there is no disc inserted.)

 

 

Cannot playback

• Check whether the disc is inserted correctly with the label facing up.

the disc.

• Check the regional code of your DVD disc.

 

• This DVD Recorder-VCR cannot playback some types of disc.

 

 

 

• Are you watching a programme in slow or skip mode?

 

If you are playing a programme at a speed other than normal speed, sound

No sound.

is not output.

 

• Check the connections and initial settings.

 

• Check whether the disc is damaged.

 

Clean up the disc, if necessary.

 

• Check whether the disc is inserted correctly with the label facing up.

 

 

(VCR)

 

T

 

r

Before contacting a Samsung authorized service center, perform the following simple checks.

o

 

 

 

 

Problem

Explanation/Solution

u

 

 

No power

Check that the power plug is connected to a wall

lb

outlet.

Have you pressed the STANDBY/ON button?

 

 

You cannot insert a video cassette

A video cassette can only be inserted with the window

 

side up and the safety tab facing you.

e

 

 

The television programme was not

Check the DVD Recorder-VCR antenna connections.

s

recorded

Is the DVD Recorder-VCR tuner properly set?

 

Check if the safety tab is intact on the cassette.

h

 

 

Timer recording was unsuccessful

Re-check the recording Start/End time settings and

o

 

the current time

 

t o

 

Check whether you insert a tape which has enough

 

time record

 

 

No playback picture or the picture

Check to see if you are using a prerecorded tape.

is distorted

 

i

 

 

You cannot see normal broadcasts

Check the TUNER/EXTERNAL setting. It should be on

n

 

 

TUNER.

g

 

Check the TV antenna connections.

 

 

Noise bars or streaks on playback

Press the PROG/TRK ( / ) buttons to minimize this

 

 

effect.

 

 

 

 

When the ❿II button is pressed

A still picture may have “noise bars”, depending on the

 

during playback, the still picture

condition of the tape. Press the PROG/TRK ( / )

 

has severe “noise bar” streaks

buttons during SLOW motion to minimize this effect.

 

 

 

 

Video Head Cleaning

If poor pictures appear on a variety of cassettes, the

 

 

video heads may need cleaning. This is not a common

 

 

problem and unless it appears, the heads should not

 

 

be cleaned. When cleaning the video heads, read all

 

 

instructions provided with the head cleaning cassette.

 

 

Incorrect head cleaning can permanently damage the

 

 

video heads.

 

If you are unable to solve the problem after reading the above instructions, note:

The model and serial number on the rear of your DVD Recorder-VCR

The warranty information

A clear description of the problem

Then contact your nearest SAMSUNG authorized service center.

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